Khaled Elbasiouny
Salmiya
Summary
A Certified IT Professional with extensive experience as a solution integrator, Senior Technical Lead, IT solution architecture, and implementation Specialist. Highly experienced and accomplished IT professional with good knowledge in cloud computing. 14+ years of expertise doing Enterprise IT operational and strategic evaluations, managing workflows, developing large scale of IT infrastructure solutions, customer management, Vendor management, and training initiatives, enhancing processes, and creating solutions that help clients enhance their systems and operational performance. Conscientious Unit Manager proudly offering over 14 years of vast experience managing healthcare facilities and strong knowledge of emergency medical procedures. Substantial experience managing medical databases to schedule nursing staff. Organized, outgoing and energetic with excellent verbal and written communication skills. Highly skilled and enthusiastic professional with more than 14 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dynamic individual with hands-on experience in Enterprise IT infrastructure and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
Work History
Senior Unit Manager and Technical Lead Infrastructure
National Bank of Kuwait (NBK)
08.2016 - Current
- Manages enterprise storage infrastructure to support the bank's mainframe and systems computing by providing deep technical subject matter expertise and leadership for analyzing hardware and software needs implementation and design
- Design and build data center migration plan and deployment on a large scale to Active/Active approach
- Design, deploy a business continuity solution with lowest RPO and RTO rate.
- Demonstrated strong leadership skills, effectively managing diverse teams and overcoming challenges to achieve shared goals.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Successfully negotiated client contract renewals to create increased revenue.
- Teamed on development of technology roadmap spanning 13 years.
Senior Implementation Specialist & Senior Solution Architect
Dell Technologies (EMC)
07.2015 - 08.2016
- Responsible for the End-to-End architecture for the DR capabilities and ensure all other technology assets, Enterprise Customer demands, and capabilities comply with the overall DR architecture Globally for international customers and Locally in KSA.
Technical Consultant
International Turnkey Systems (ITS)
09.2011 - 06.2015
- Design and deploy DELL EMC storage and backup infrastructure end to end
- Design and implement migration plan for NetApp and IBM to DELL EMC high end storage as well as automation for migration parts.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Improved security measures to protect sensitive information by conducting vulnerability assessments and implementing corrective actions as needed.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
Senior Systems Engineer
Al-Nawasi General Trading & Contracting Company, NTC
06.2010 - 06.2011
- Build and develop planning for green field infrastructure systems
- Design and deploy DELL EMC storage and backup infrastructure.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Led successful system upgrades by creating detailed implementation plans and coordinating resources effectively.
Technical Support & System Engineer
VAS Integrated Solutions (VAS)
03.2007 - 05.2010
- Providing enterprise storage and backup systems Infrastructure assistance around-the-clock Making sure that all important situations are promptly resolved for the business to run smoothly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
Education
Bachelor of Computer Science Engineering - Bachelore of Computer Science Engineering
Modern Academy For Computer Science And Information Technology
Cairo06.2005
Skills
- Large-Scale Management
- Working with enterprise Network design change
- Design and Deploy End-to-End core Banking infrastructure
- Storage and Backup Automation
- DELL EMC and non-DELL EMC Active/Active solutions
- Large Data Centers Migration and deployment
- Excellent communication and management skills
- Developed and implemented comprehensive vendor management strategies
- Backup and Recovery & Cyber Security
- Enterprise Infrastructure Storage & Subsystems
- Working on RFP and Business case process
- Team Leading, Management and mentoring
- Project management skills
- Infrastructure as Code (IaC)
- Good knowledge of Assessment and Planning for system migration
- Good knowledge of AWS Amazon practitioner skills
- Good knowledge of Designing data pipeline for large enterprise
- Resource allocation, budget management and capacity planning
- Documenting technical processes
- Managing relationships with technology vendors
- Analytical skills to identify and resolve complex technical issues
- Ability to develop and implement disaster recovery and business continuity plans
- Staying updated with latest trends and technologies
- NetApp and IBM Storage Migration experience
- CISCO and Brocade SAN switches and Enterprise SAN Directors designing
- VMware ESXi and vSphere and virtualization systems designing
- Deep experience in DELL EMC products
Staff Training and Development
Operations Management
Organizational Development
Content Strategy
Sales management
Key Performance Indicators
- Staying updated with latest trends and technologies
- NetApp and IBM Storage Migration experience
- CISCO and Brocade SAN switches and Enterprise SAN Directors designing
- VMware ESXi and vSphere and virtualization systems designing
- Deep experience in DELL EMC products
Staff Training and Development
Operations Management
Organizational Development
Content Strategy
Sales management
Key Performance Indicators
- Staying updated with latest trends and technologies
- NetApp and IBM Storage Migration experience
- CISCO and Brocade SAN switches and Enterprise SAN Directors designing
- VMware ESXi and vSphere and virtualization systems designing
- Deep experience in DELL EMC products
Staff Training and Development
Operations Management
Organizational Development
Content Strategy
Sales management
Key Performance Indicators
- Staying updated with latest trends and technologies
- NetApp and IBM Storage Migration experience
- CISCO and Brocade SAN switches and Enterprise SAN Directors designing
- VMware ESXi and vSphere and virtualization systems designing
- Deep experience in DELL EMC products
Staff Training and Development
Operations Management
Organizational Development
Content Strategy
Sales management
Key Performance Indicators
- Staying updated with the latest trends and technologies
- NetApp and IBM Storage Migration experience
- CISCO and Brocade SAN switches and Enterprise SAN Directors designing
- VMware ESXi and vSphere and virtualization systems designing
- Deep experience in DELL EMC products
Staff Training and Development
Operations Management
Organizational Development
Content Strategy
Sales management
Key Performance Indicators
Accomplishments
- National Bank of Kuwait and NBK Global Group Digital Banking transformation
- Design and Deploy End-to-End core Banking applications
- Design and Deploy infrastructures for multiple countries
- Design and deploy infrastructures for Mobile banking Branch
- Design and deploy application infrastructures for NBK E-WALLET
- Design and deploy infrastructures for Interactive Teller Machine (ITM)
Personal Information
Title: Infrastructure Senior Manager and Technical Lead
Timeline
Senior Unit Manager and Technical Lead Infrastructure
National Bank of Kuwait (NBK)
08.2016 - Current
Senior Implementation Specialist & Senior Solution Architect
Dell Technologies (EMC)
07.2015 - 08.2016
Technical Consultant
International Turnkey Systems (ITS)
09.2011 - 06.2015
Senior Systems Engineer
Al-Nawasi General Trading & Contracting Company, NTC
06.2010 - 06.2011
Technical Support & System Engineer
VAS Integrated Solutions (VAS)
03.2007 - 05.2010
Bachelor of Computer Science Engineering - Bachelore of Computer Science Engineering
Modern Academy For Computer Science And Information Technology
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