Kowsar Ud Din Najar
Salmiya,Kuwait
Summary
Maintenance Supervisor with 7 years of experience in high-standard cleaning operations at CleanCare. Expertise in supervising cleaning teams in hospitals, hotels, and restaurants while ensuring compliance with health and safety standards. Proven ability to maintain equipment and create safe, efficient working environments. Strong leadership and coordination skills drive operational excellence and hygiene.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Maintenance supervisor
Clean Care Company
01.2017 - 07.2025
- Supervised cleaning and light maintenance operations across hospitals, hotels, and restaurants under strict hygiene protocols.
- Trained and led a team of cleaners and technicians (20+ staff), ensuring work quality and adherence to safety rules.
- Managed preventive and routine maintenance for cleaning machines and tools (vacuum cleaners, scrubbers, dispensers, etc.).
- Worked closely with client facility managers to ensure tailored services and fast response to issues.
- Conducted regular inspections to maintain cleaning standards and equipment functionality.
- Monitored inventory of tools, cleaning agents, and spare parts; ensured timely restocking.
- Reported maintenance activities and incidents to management; contributed to monthly audits and improvement planning.
Branch In charge
Al Muzaini Exchange Company
Salmiya
05.2015 - 01.2017
- Overseas transaction, account payments, financial reporting and other accounting duties according to company policies and compliance standards.
- Developed strong relationships with clients, leading to increased customer retention and satisfaction.
- Achieved and exceeded monthly sales targets by implementing effective sales strategies and promotions.
- Established protocols to minimize risks, including fraud prevention and compliance with AML regulations.
- Handled customer complaints and disputes effectively, ensuring a positive resolution and maintaining company reputation.
- Managed cash flow and daily reconciliations, ensuring accuracy in all transactions.
- Oversaw the processing of currency exchanges, bank transfer transaction,ensuring compliance with policies and procedures.
- Supervised cashiers, providing guidance and support to maintain high levels of accuracy and customer service.
- Trained new cashiers on transaction processes, software systems, and customer interaction standards.
- Prepared daily cash reports and documented transactions for auditing purposes.
Admin
Inamdar Hospital
Pune, India
11.2012 - 01.2014
- Enhanced customer service and convenience throughout sales and management processes.
- Managed a team of 15, delegating tasks and evaluating performance.
- Protected client confidentiality to maintain operational integrity.
- Monitored operations, corrected errors, and coordinated resource allocation.
- Determined production sequences by analysing schedules and initiating commands.
- Increased sales through foreign patient registration conversions.
- Identified customer interests to align with their needs effectively.
Education
Bachelor of Commerce - Marketing and Business Management
Pune University
01.2010 - 01.2014
Diploma in Computer Applications and Programming - IT Tools, Business Systems, Internet Technology and ICT operations
InfoTech Bijbehara
01.2007 - 01.2009
Government Higher Secondary School - Graduated with Merit
Government Higher Secondary School
Bijbehara, Jammu and Kashmir 01.2005 - 01.2007
The Caux Scholars Program-Asia Plateau - Research and analysis of 10 global conflicts; utilized practical strategies and techniques in conflict transformation, reconciliation, ethical leadership and problem-solving
Initiatives of Change
Skills
- Team supervision
- Hygiene standards compliance
- Facility maintenance
- Staff scheduling
- Health and safety regulations
- Reporting and documentation
- Machinery handling and repairs
- Emergency response planning
- Customer coordination
Languages
English
Urdu
Kashmiri
Arabic (Read, Write, Speak)
Interests
- Public Speaking – awarded in a public speaking contest for the state of Jammu and Kashmir, India
- Travel – travelled extensively across South Asia and Middle East
- Photography – engaged in the Photography Club in university and organized photo exhibitions and visual story-telling events in Pune, India
Timeline
Maintenance supervisor
Clean Care Company
01.2017 - 07.2025
Branch In charge
Al Muzaini Exchange Company
05.2015 - 01.2017
Admin
Inamdar Hospital
11.2012 - 01.2014
Bachelor of Commerce - Marketing and Business Management
Pune University
01.2010 - 01.2014
Diploma in Computer Applications and Programming - IT Tools, Business Systems, Internet Technology and ICT operations
InfoTech Bijbehara
01.2007 - 01.2009
Government Higher Secondary School - Graduated with Merit
Government Higher Secondary School
01.2005 - 01.2007
The Caux Scholars Program-Asia Plateau - Research and analysis of 10 global conflicts; utilized practical strategies and techniques in conflict transformation, reconciliation, ethical leadership and problem-solving
Initiatives of Change
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