Sibam Balmiki
Kolkata,India
Summary
Talented Head Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding customer requests. Creative problem-solver skilled in time management and preparatory work.
Overview
2027
2027
years of professional experience
Work history
Trainee
JW Marriott
Kolkata, INDIA
Trainee
Hyatt Kolkata, India
Guest Service Associate
Novotel Ibis Chennai OMR
2022.08 - 2023.04
Food & Beverage Associate
SVN Kuwait
KUWAIT
2023.09 - 2026.03
- Prepare unique beverages for guest orders daily.
- Greet guests on arrival, direct to tables, hand menus, take orders.
- Deliver food from kitchen to tables or self-service areas.
- Keep bar and drink service areas fully stocked with beverages throughout shifts.
- Take drinks orders and serve drinks to tables and across the venue.
- Wipe tables and chairs, remove rubbish, and clear event spaces after service.
- Prepare coffee and make classic cocktails, mocktails, and room dining.
- Set up buffet for all-day dining, supporting restaurant operations and service.
Head Waiter
SVN KUWAIT
, Kuwait
2026.03 - Current
- Resolved customer complaints promptly, fostering a positive dining environment.
- Maintained clean and organised restaurant environment for optimal dining experience.
- Promoted special events at the restaurant resulting in increased bookings.
- Ensured accurate orders by effectively communicating with kitchen staff.
- Organised staff schedules, ensuring adequate coverage during peak hours.
- Streamlined table turnover processes, enhancing operational efficiency.
- Communicated regularly with management regarding customer feedback and staff performance issues.
Education
Diploma - Hotel Management
Institute of Nitika Don Bosco Tech
Higher Secondary Education - Intermediate +2
Arya Parishad Vidyalaya
West BengalSecondary Education - undefined
Vidya Vikash Higher School
Skills
Safe food handling
Client relations expertise
Quality control measures
Operational hospitality management
Fine dining service
Dining operations oversight
Menu recall proficiency
HACCP regulations knowledge
Analytical thinking and time management
Professional interpersonal skills
Flexibility in learning new methodologies
LANGUAGE PROFICIENCY
English - Proficient
Fluent
Hindi - Native
Fluent
REFERENCES
Available upon request
Disclaimer
I do hereby certify that the above particulars given by me are true & accurate to the best of my knowledge. If I’m offered an opportunity to serve in your esteemed organization, I can assure you that I shall always perform my duties with commitment & loyalty. Yours Faithfully, Sibam Balmiki
Affiliations
- PLAYING FOOTBALL, LEARNING NEW LANGUAGES
Timeline
Head Waiter
SVN KUWAIT
2026.03 - Current
Food & Beverage Associate
SVN Kuwait
2023.09 - 2026.03
Guest Service Associate
Novotel Ibis Chennai OMR
2022.08 - 2023.04
Higher Secondary Education - Intermediate +2
Arya Parishad Vidyalaya
Secondary Education - undefined
Vidya Vikash Higher School
Trainee
JW Marriott
Trainee
Hyatt Kolkata, India
Diploma - Hotel Management
Institute of Nitika Don Bosco Tech