Loai Alfayad
Salmiya
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Branch Manager
LOAI
04.2021 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Managed over 50 customer calls per day
- Engaged employees in business processes with positive motivational techniques.
- Consulted customers to boost product sales and services.
- Handling branch target and team.
Customer Service Assistant
BRANDAT.COM
11.2020 - 04.2021
Sales Associate
Chips store
10.2019 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Ooredoo
customer sevice
07.2017 - 09.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Adapted to new applications and maintained knowledge of current technologies.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
Education
High School Diploma -
JABER AL AHMED HIGH SCHOOL
AL JABRIYA 06.2016
Skills
- Cash handling expertise
- Goals and performance
- Financial services
- Team Player
- Friendly
- Customer service awareness
- Photographer and video editor
Timeline
Branch Manager
LOAI
04.2021 - Current
Customer Service Assistant
BRANDAT.COM
11.2020 - 04.2021
Sales Associate
Chips store
10.2019 - 03.2021
Ooredoo
customer sevice
07.2017 - 09.2019
High School Diploma -
JABER AL AHMED HIGH SCHOOL
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