Professional with more than 15 years experience and proven successful track records in food Production and Quality field, specialized in food science of (Bakery, Meat and Diet meals). The key of success is understanding of how to utilize the advanced knowledge of Food Production management system (Lean manufacturing, TPM, Manufacturing Excellence), Quality Management System (ISO 9001, ISO22000 & ISO 14001, BRC, YUM) and Occupational Health and Safety System (NEBOSH, IOSH, OSHA, ISO45000) with good Knowledge of machinery and automated production line systems.
Overview
17
17
years of professional experience
5
5
Certification
Work History
QHSE Manager
Americana Group - Protein, Bakeries and Agencies (Kuwait Cluster)
01.2021 - Current
Successfully managing 45 of quality assurance, quality control, Laboratory and health & safety team members in Meat, Bakeries, Agencies and food services factories
Successfully Passing all international food safety audits (BRC issue 9 - grade AA+, ISO 22000, ISO 45001, ISO 14001, Halal, Yum Audit - Tier 01, US- Army food safety audit) with hight recorded scores
Successfully support logistic and export activities (food safety related) for all export SKUs manufactures in Kuwait factories
Successfully leading the company with my team to won the Emir's Award for Distinguished Factories in its sixth session in the category of medium and small factories, and that it won first place for the Meat Factory, and third place for the Bakeries Factory
Successfully Achieve annual targets of quality and safety KPIs (Customer complaint (CPMU), GMP audit %, LTI, NLTI, TRIR, Hazard reporting, QHSE Training Hours, …etc)
Successfully improve the hygiene and sanitation level of all factories by introducing high tech cleaning and sanitation machines and tools
Successfully established positive relationships with employees, suppliers, customers and other stakeholders by Provide/issue regular and topical communications relating to legal compliance, incidents, systems of work etc
Sharing, Support and advise on compliance both local operations and senior management on all day to day activities as required.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated strong organizational and time management skills while managing multiple projects.
Organized and detail-oriented with a strong work ethic.
Learned and adapted quickly to new technology and software applications.
Worked effectively in fast-paced environments.
Quality Assurance Manager
MMC Catering Company
, KUWAIT
04.2018 - 12.2020
Ensuring all Quality activates in the Central Production Facility are going as per standards and Quality plan
Managing the QC, QA, laboratory teams to cover all operation areas during all shifts and ensuring that all products and items are accepted based on the specs and standards
Conducting of food safety auditing on monthly as per plan
Successfully updating ISO 22000:2005 Manual for MMC Catering and food service sector to cover all food produced to Catering services sector, MMC outlets (Lenotre Restaurant, Meem Café, Over jar Restaurant and Dikakeen) and contracting and suppling sector (Costa Café, Second Cup and Tiba Hospital)
Successfully passing Costa International standards annual Auditing conducted by NSF (National Sanitation Foundation)
Successfully passing the ISO 22000:2005 International Food Safety System standards annual Auditing conducted by SGS(international System Consulting Company)
Managing of all Lab activates applied for (Raw Food, Ready to eat Food, water, Air, Hand swabbing, Surface Swabbing and physical and chemical related tests) to ensure the compliance with GSO (Gulf Standards)
Ensuring all Quality activates related to food in 27 restaurant branches of (Lenotre Restaurant, Meem Café, Over jar Restaurant and Dikakeen) - as per standards and Quality plan
Conducting onsite training for operation sections fulfilling the following: Food Safety Principles
Food Safety training for Imported food inspectors had been conducted for understanding the basics of food safety and principles of food safety inspection within 2 days in class session and 3 day in field inspection training (Al Shewaikh Port, Americana Co., Al Yasra, LuLu Hyper market)
Project Consultant (Freelancer)
Diet Station Co.
KUWAIT, KUWAIT
Made the central kitchen designing with maximum utilization of the section spaces based on the flow of products as per ISO 22000 &Food Safety and Total Productivity Management Standards
Advice resources , contractors, suppliers to create the stakeholder list
Creating the project manual, work breakdown structure and its schedule with suggestion of milestones and Quality measures of the project.
Operation Consultant (Freelancer)
Numou Catering Co.
KUWAIT
Successfully directed the executive chef and kitchen staff to run central kitchen to process and serve ready to eat meals of different healthy food dishes considering the dislikes and critical needs of the clinical subscribed clients
Successfully create a information system - using excel sheets - to receive the client orders and utilized to kitchen production orders with identification coding system - using Microsoft publisher - to create stickers and labels for the selected portions and boxes
Successfully create a recipes sheet considering the all needed data (ingredients name, unit of measures, As purchase quantities, Yield and losses %, prices, calories, method of application, manpower required and machinery requirement) in one easy to use sheet
Planning menus in consultation with chefs
Managing the food costing with the cost control department to achieve the targeted percentage.
Production Manager
Ceaserplus Trading Co. - VIM Catering Division
04.2015 - 08.2017
Successfully operate and run central kitchen to process and serve ready to eat meals of 120 different healthy food dishes considering the variety of the famous international flavors & creating the food safety manual based on ISO 22000 standards describing the HACCP plan for each group of food
Create a successful production plan (on monthly bases) to produce more than 800 healthy food portions based on nutrition (calories) needed to the client designed program within the first weeks of operation in less than 8 hrs and 20 trained chefs with 100 % delivery success and production plan for producing more than 8000 portions daily to serve 1000 clients within the first operation year
Managing and monitoring the CRM Dynamic System and ERP AX Dynamic System to control the daily delivery orders and production processes in Central Production Unit
Planning menus in consultation with chefs
Managing the food costing with the cost control department to achieve the targeted percentage
Hiring, training, supervising and motivating production and operation staff
Keeping to budgets and maintaining financial and administrative records
Maximizing plant/unit productivity and meeting profit and financial expectations
Ensuring all Quality control activates are going as per standards and QC plan
Managing the QC team into cover all operation areas during all shifts and ensuring that all products and items are accepted based on the specs and standards
Conducting of HACCP auditing on monthly basis as per plan.
Quality Control Manager
Aamal Holding Company - Diet Care, Le Royal Hotel & Bazza Restaurant
02.2012 - 03.2015
Ensuring all Quality control activates in the (New Diet Care Central Kitchen, Diet Care Pastry and Central Meat & Vegetable preparation unit) are going as per standards and QC plan
Managing the QC team in 3 sites to cover all operation areas during all shifts and ensuring that all products and items are accepted based on the specs and standards
Conducting of HACCP auditing for both site on monthly basis and auditing for other site as per plan
Successfully creating ISO 22000:2005 Manual for Aamal Holding Company to cover all food sectors relate to the group (Diet Care, Le Royal Hotels and Café Bazza)
Successfully passing the ISO manual Auditing conducted by SGS (international System Consulting Company)
Managing of company Lab activates
Ensuring all Quality activates related to food in 10 restaurant branches of (Café Bazza - Kuwaiti food concept chain) - as per standards and QC plan
Conducting weekly FOH (front of house) audits for all restaurant branches to ensure that the operation teams are complying with our chain standard
Conducting Monthly BOH (back of house) audit for all kitchens related to the restaurant branches to ensure that all activists done by operation teams are met our quality, food safety and HACCP parameters and standards
Conducting Monthly BOH (back of house) audit for all kitchens related Amaal group Hotels (Ritz Hotels & Le Royal Hotels) to ensure that all activists
Sharing the finance department in feasibility studies of the new machines (vegetable washing and cutting line, fully automatic packing line and machines for kitchen equipping)
Conducting onsite training for operation sections fulfilling the following: - GMP (Good Manufacturing Practices) - GHP (Good Hygienic Practices) - HACCP Awareness.
Section Head of Quality Control and Training
Kuwait Food Company (Americana) - Agencies, Bakeries & Foodservices
10.2009 - 11.2011
Effectively conduct ISO 22000:2005 in quality control department filling all past gaps with renewing of (SOPs, Documentation of records, Lab Activities)
Handled any out of specification test as non-conformity procedure to initiate corrective / preventive actions as per QMS procedure
Ensured all hygienic controls, HACCP plans and CCP are being followed
Coordinate with external inspection agencies or Laboratories etc to ensure all inspection related records are being maintained, all latest relevant Standards are being used
Effectively prepared nutrition facts for food items (Bakeries& Fresh foods) using special programs
Conducting annual training plan for operation sections fulfilling the following: - GMP (Good Manufacturing Practices) - HACCP Awareness - ISO 22000:2005, ISO 9001: 2000 and ISO 14000:2004 - TPM (Total Productivity management) - General Microbiology
Fritsch - Pastry makeup line - operation guide line - Kronen - Vegetables and fruits processing machines- operation guide line
Production supervisor
Kuwait Food Company (Americana) - Meat Division
05.2007 - 09.2009
Act as production manager in March 2008 within program called 'Future Leader'
Supervised the frozen products and fresh products lines
Member of HACCP and ISO22000 Team
ISO 9001:2000, ISO 22000:2005 Certified internal Auditor
Trainer in the TPM (Total Productivity Manufacturing) program.
Education
Bachelor of Veterinary Medical Sciences and Animal Surgery -