Good
Hi, I’m
Maha Ali
Information Technology & English Lecture
Mangas
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
years of professional experience
2
Languages
Work History
Dr teethe dental center
Store Manager
02.2021 - 02.2023
Job overview
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
Hamad clinic
Head Receptionist
06.2022 - 01.2023
Job overview
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Greeted customers and visitors in-person and via telephone calls.
- Ordered and distributed office supplies, saving $[Amount] on fixed office budget.
- Acted as first point of contact and set appointments for prospective clients.
- Monitored and screened visitors to verify access to facility and inter-office personnel.
- Handled complaints and questions, and re-directed calls to other team members.
- Scheduled office meetings and client appointments for staff teams.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Collected [Type] payments, processed transactions and updated relevant records.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Special needs nursery
Security Officer
07.2017 - 01.2020
Job overview
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted regular patrols of key areas to spot and control security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Aou
Bachelor of Business Information Systems
University Overview
- Elected Captain of [Team]
- Continuing education in [Subject]
Aou
English
University Overview
- Member of [Fraternity or Sorority Name]
- Member of [Student Organization or Club Name]
Skills
Relationship building and management
undefinedSoftware
Timeline
Head Receptionist
Hamad clinic
06.2022 - 01.2023
Store Manager
Dr teethe dental center
02.2021 - 02.2023
Security Officer
Special needs nursery
07.2017 - 01.2020
Aou
Bachelor of Business Information Systems
Aou
English
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