Mahathelge Worral Larwood Carlyil Dias
Ja-Ela,KU
Summary
To become an excellent professional with a solid set of records of accomplishment in the field of management and be a valuable member in the team of any reputed organization abide by all the rules and regulations surpassing the expected levels.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Barista Trainer
Starbucks
05.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Lead Barista
The Coffee Bean & Tea Leaf
02.2017 - 05.2017
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Manager
Butter Boutique
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
Sales Assistant
Softlogic showroom
09.2014 - 04.2016
- Promote Sales by explaining product to customers
- Following up Collecting of credit sales
- System based activities
- Open H/P account
- Overall activities at the showroom as an assistant to Manager
Service Crew Member
Burger King
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
G.C.E (Ordinary Level) - Sinhala & Literature, Mathematics, Health science, Science, Business St. & Accounting, Christianity, English, History, Arts
Seventh Day Adventist High School
KandanaSkills
Latte Art making
Personalcompetencies
- Good written and verbal communication skills (Sinhala/English)
- Higher skills of use in MS office Packages
- High self-confidence, self-motivated and commitment to achieve a task
Nonrelatedreferences
- Mr. J.P. Disanayaka, Field Credit Officer, Softlogic Retail (PVT) Ltd., 0773795534, janaka.dissanayake@softlogic.lk
- Mr. M.K. Firdhous, Outlet Manager at Coffee bean & Tea leaf, 076 1277117, mahdhi066@gmail.com
Phone
00 94, 77 796 4489
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Personal Information
- NIC Number: 963042400 v
- Date of Birth: 10/30/96
- Gender: Male
- Nationality: Sri Lankan
- Marital Status: Single
Timeline
Barista Trainer
Starbucks
05.2022 - Current
Lead Barista
The Coffee Bean & Tea Leaf
02.2017 - 05.2017
Sales Assistant
Softlogic showroom
09.2014 - 04.2016
G.C.E (Ordinary Level) - Sinhala & Literature, Mathematics, Health science, Science, Business St. & Accounting, Christianity, English, History, Arts
Seventh Day Adventist High School
Manager
Butter Boutique
Service Crew Member
Burger King
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