Hi, I’m
Mahmoud Abbas
Salmiya
Summary
Highly motivated IT professional with 6+ years of experience in system engineering, data center operations, and software development. Proven ability to manage IT infrastructure, troubleshoot technical issues, and deliver effective solutions. Eager to transition into a DevOps role, where I can leverage my existing skills and learn new technologies to contribute to efficient software development and deployment processes.
Overview
7
years of professional experience
Work History
KFIC for Financing Services
Officer - Data Center Operations
08.2022 - Current
Job overview
- Managed IT infrastructure, including server management, backups, and security, ensuring high availability
- Implemented new technologies to improve operational efficiency
- Generated regular data backup reports and resolved data center incidents
- Led teams to resolve critical operational issues and streamline deployment processes.
Diyar United Company
System Engineer
02.2018 - 07.2023
Job overview
- Provided Tier 1 support for IT infrastructure, resolving hardware and software issues for end-users
- Monitored user devices and networks using Nexthink to ensure system stability and uptime
- Documented and shared solutions internally to improve operational knowledge
- Automated routine tasks through scripting to increase efficiency.
IPSCo
Software Engineer
11.2017 - 02.2018
Job overview
- Developed and deployed custom software solutions based on client requirements using Laserfiche ECM
- Ensured smooth software implementation through collaboration with technical teams.
Education
Arab Open University
Bachelor of Science in Information Technology & Computing
06.2017
University Overview
- Honors: Second Class Honors (1st Division)
- Android Application (V-List), a to-do list and goal tracker with online community integration.
- GPA: 3.24
Skills
- IT Infrastructure
- Android Development
- Communication & Collaboration
- Solution building
- System Design
- Scripting Languages
- Version control systems
- Incident Management
- Veritas
- Nexthink
- Secret Server
- ManageEngine
- SpiceWorks
- Linux
- Windows Server
- Automation & Scripting
- Python
- Monitoring
- Uptime
- Programming
- Java
- JavaScript
- PHP
- Database Management
- SQL
- Firebase
- SQLite
- Software Development
- Laserfiche ECM
Hobbies and Interests
- Linux and Cyber Security
- Cloud Infrastructure & DevOps
- Software Development & AI
- Automation & Scripting
Professional Development
Actively learning DevOps tools and cloud technologies through online courses and personal projects (mention specific courses or platforms if applicable)., Exploring containerization (Docker), CI/CD pipelines (Jenkins), and configuration management (Ansible).
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
Officer - Data Center Operations
KFIC for Financing Services
08.2022 - Current
System Engineer
Diyar United Company
02.2018 - 07.2023
Software Engineer
IPSCo
11.2017 - 02.2018
Arab Open University
Bachelor of Science in Information Technology & Computing
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