Mahmoud Alsalman

PROFESSIONAL SUMMARY

Experienced Human Resources professional with over 15 years in HR servioes, employee relations, and compensation management. Skilled in data analysis. strategic HR planning, and delivering efficient employee support. Certified in Human Resources and Compensation (CPHRC). Known for high accuracy, operational excellence, and commitment to organizational growth.

EXPERIENCE

Senior Officer-Hunan Resources

Kuwait Oil Company (KOC)

Dec 2008 - Present I Kuwait

• Provide HR support to diverse employee groups in multiple departments.
• Manage services such leave processing, benefits, and HR documentation.
• Ensure data accuracy, contribute to HR policy implementation.
• Collaborate cross-functionally to enhance HR operations and efficiency.
• Awarded Outstanding SOP
  Performance for 5 consecutive years.

• Maintained and built close relationships with customers through regular contact and visits.
• Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
• Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
• Monitored, followed-up and escalated cases to meet customer response commitments.