Summary
Overview
Work history
Education
Skills
LANGUAGES
Timeline
Generic
MAHMOUD HAMOUDEH

MAHMOUD HAMOUDEH

Kuwait City,KU

Summary

Seasoned professional with strong focus on team leadership and sales strategy. Drive revenue growth and enhance team performance by fostering collaborative environments and implementing targeted sales initiatives. Deliver results through effective communication and customer-centric approach.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

branch sales team leader

kuwait
01.2021 - 07.2025
  • Working as branch sales team leader
  • Learning the agents how to using the sible system
  • Making strips for the branch by collecting the devices and all accessories inside the branch by using oracle system
  • Solving the customers problems by handling every issue to myself directly
  • Establish the new ideas for increasing numbers of our customers joining us by helping them to reach the great facilities
  • Learning new agents how to meet the customers and how to reach our goals to reach the target
  • Receiving and translating the devices from main store to the branch by using oracle system
  • Implemented effective sales techniques leading to better conversion rates.
  • Delegated tasks effectively, ensuring smooth operation of the team.
  • Recruited high-performing individuals, building a competitive sales team.
  • Oversaw daily operations, ensuring efficiency and consistency in work output.
  • Handled complex customer complaints gracefully, maintaining a positive company image.
  • Fostered a positive working environment through clear communication and support.
  • Developed new client relationships to expand market reach.
  • Led product demonstrations for increased customer understanding.
  • Coordinated sales strategies with marketing department for cohesive brand message.
  • Negotiated deals with suppliers, securing optimal prices for products sold.
  • Analysed market trends to adjust our sales approach accordingly.
  • Improved team morale by implementing weekly meetings and goal-setting sessions.
  • Boosted company reputation with excellent customer service skills.
  • Streamlined processes, saving time and enhancing productivity.
  • Conducted regular performance reviews for continuous employee development.
  • Managed sales enquiries to ensure quick response times.
  • Organised sales training courses, resulting in improved team performance.
  • Initiated cross-departmental collaborations for comprehensive business growth.
  • Identified potential markets, expanding business opportunities for the company.
  • Guided staff through change management processes, minimising disruption to operations.
  • Reviewed contracts and sales proposals to verify quality and guideline compliance.
  • Recruited and mentored high-performing sales team.
  • Delegated sales team tasks and managed resource allocation in collaboration with upper management.
  • Monitored sales performance, reporting on conversion and churn rates to identify areas of improvement.
  • Motivated team members to exceed established sales targets, creating incentives to increase morale.
  • Coordinated team-building activities to establish team morale and drive attainment.
  • Maximised sales opportunities by communicating product value proposition and selling points.
  • Recognised and rewarded high performance within team, boosting sales.
  • Networked at events and over phone to expand business profits and revenues.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Maximised brand visibility and awareness by implementing store merchandising initiatives and maintaining optimal stock levels.
  • Represented company and generated leads at conferences and trade shows.
  • Coordinated trade show logistics and created marketing collateral to reach potential customers.
  • Identified gaps in training to effectively plan and provide coaching opportunities to staff members.
  • Ensured ongoing success of sales and marketing campaigns through targeted evaluation and strategy updates.
  • Optimised Salesforce database to maintain well-organised data and improve team efficiency.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
  • Maintained advanced SaaS sales knowledge to facilitate excellent customer service by researching industry trends.
  • Analysed sales reports to identify trends and update strategies.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Developed marketing plans to support department strategies.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Customized promotional strategies to meet needs of different clients, products and services.
  • Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
  • Grew annual revenue by [Number]% with targeted sales and marketing strategy.
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
  • Maintained ownership of [Type] sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Allocated teams, materials and calendar space for individual projects.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.

Education

electrical engineering - electronics and communication

AL-ISRAA UNIVERSITY
02.2005 - 01.2010

Skills

  • Computer skills for lot of programs
  • Customer relationship management

LANGUAGES

english, arabic
Intermediate

Timeline

branch sales team leader

01.2021 - 07.2025

electrical engineering - electronics and communication

AL-ISRAA UNIVERSITY
02.2005 - 01.2010
MAHMOUD HAMOUDEH