Mahmoud Oweydah
Hawalli,HA
Summary
A results-driven professional with expertise in client retention and engagement, team collaboration, and marketing strategy development. Demonstrates strong problem-solving abilities and adaptability, complemented by exceptional communication skills and leadership. Committed to leveraging these competencies to drive organisational success and foster a collaborative work environment.
Overview
4
4
years of professional experience
Work history
ooredoo
retention / save desk
KUWAIT
12.2023 - Current
Promoted to enhance client retention strategies within organisation.
Gained access to company systems to streamline operational processes.
Recognised as a pivotal department contributing to overall success.
ooredoo
telesales
kuwait
05.2022 - 12.2023
- Assisted in coordinating customer service operations to enhance client satisfaction.
- Supported team in implementing marketing strategies to promote new products effectively.
- Collaborated with colleagues to streamline processes and improve overall efficiency.
- Engaged with customers to address inquiries and resolve issues in a timely manner.
zara
sales assitant
kuwait
12.2021 - 04.2022
- Assisted in maintaining store presentation standards through effective merchandising techniques.
- Supported team members in providing excellent customer service during peak hours.
- Engaged with customers to understand their needs and recommend suitable products.
- Participated in inventory management processes including stock replenishment and organisation.
Education
BUSSINESS MANGEMENT
EGS UNIVERSITY
KUWAIT 04.2001 -
Skills
- Client retention and engagement
- Team collaboration and teamwork
- Marketing strategy development
- Problem solving and adaptability
- Communication skills and leadership
Languages
Arabic
Native
English
Advanced
Timeline
ooredoo
retention / save desk
12.2023 - Current
ooredoo
telesales
05.2022 - 12.2023
zara
sales assitant
12.2021 - 04.2022
BUSSINESS MANGEMENT
EGS UNIVERSITY
04.2001 -