Mahran Khaldi
Khaitan,Kuwait
Summary
Experienced professional with expertise in customer relationship management systems, showroom operations, and retail management. Skilled in financial reporting, Excel proficiency, and data analysis and interpretation to drive informed decision-making. Adept at managing showroom diaries, motivating teams, and delivering sales training to enhance performance. Demonstrates a strong ability to foster customer relations while achieving business objectives. Committed to leveraging analytical skills and operational knowledge to support organizational growth and success.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Showroom manager
Switch Albabtain
, kuwait
2020.01 - Current
- Fostered a positive working environment, resulting in higher employee morale and productivity.
- Conducted staff training sessions for enhanced sales performance.
- Coordinated effectively between different departments for seamless business operations.
- Resolved customer complaints in a timely manner, improving overall customer experience.
- Handled inventory control with precision to prevent stock discrepancies.
- Oversaw maintenance and cleaning tasks regularly to maintain a presentable showroom at all times.
- Assisted customers personally during high traffic periods to ensure maximum satisfaction levels were met.
- Analysed consumer data to predict future purchasing trends for informed decision-making.
salesman and supervisor
EDGE ALBABTAIN
Kuwait, Kuwait
2019.04 - 2020.01
- Achieved targets through effective time management and prioritisation skills.
- Utilised comprehensive understanding of the product range to advise customers effectively.
- Developed sales strategies for higher profit margins.
- Provided top-notch customer service, enhancing company reputation for quality products and services.
- Resolved client issues promptly, ensuring high levels of customer retention.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Managed customer feedback, using objection-handling skills to resolve issues.
- Managed daily operations to increase productivity.
accounting in big shop of haberdashery
local shop
2018.09 - 2019.03
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
- accounting
teacher of mathematics
privet school
2015.09 - 2018.06
- Integrated practical experiments into classwork, helped illustrate mathematical theories clearly.
- Created an open-door policy for after-hour consultations; offered additional support when needed.
- Adapted teaching methods according to individual student's needs, ensuring everyone kept pace with lessons.
- Continuously updated knowledge on new maths syllabi or exam patterns; ensured preparedness ahead of changes.
- Encouraged critical thinking amongst students by posing challenging problems during lessons.
Civil voluntary service (SCV)
Cement club OM ELKLIL
2015.11 - 2016.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Finance executive
Tunisian Bank
2015.06 - 2015.08
- Transfer toward the foreign country
- Schooling credit
- Company accommodation
- Deposit checks Bank transfer
- Domiciliation
- Import-export business
Accountant
Tunisian Bank
2015.02 - 2015.05
- Opening current account
- Saving account
- SICAV
- Bank transfer salary or maxillae
- Transfer abroad
Education
Financial Engineering - statistics, modeling, programming, probability, finance, Management
higher institute of applied mathematics and computer science
tunisia 2013.09 - 2015.12
Diploma: Fundamental license - Mathematics and applications
higher institute of applied mathematics and computer science
2009.09 - 2013.06
A-level National Diploma - Mathematics, Physics sciences, Natural sciences
Skills
- Customer relationship management systems
- Showroom operations
- Customer relations
- Financial reporting
- Excel proficiency
- Showroom diary management
- Retail management
- Sales training
- Team motivation
- Data analysis and interpretation
Personal Information
- Date of birth: 02/25/91
- Nationality: Tunisian
Custom
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Languages
Arabic
Native
English
Advanced
French
Advanced
Timeline
Showroom manager
Switch Albabtain
2020.01 - Current
salesman and supervisor
EDGE ALBABTAIN
2019.04 - 2020.01
accounting in big shop of haberdashery
local shop
2018.09 - 2019.03
Civil voluntary service (SCV)
Cement club OM ELKLIL
2015.11 - 2016.12
teacher of mathematics
privet school
2015.09 - 2018.06
Finance executive
Tunisian Bank
2015.06 - 2015.08
Accountant
Tunisian Bank
2015.02 - 2015.05
Financial Engineering - statistics, modeling, programming, probability, finance, Management
higher institute of applied mathematics and computer science
2013.09 - 2015.12
Diploma: Fundamental license - Mathematics and applications
higher institute of applied mathematics and computer science
2009.09 - 2013.06