MAI MOHAMMED ZAHRAN
Summary
Senior Regulatory Affairs and Commercial Manager with over 15 years of progressive experience in the pharmaceutical and skincare industries across Kuwait, UAE, and the GCC. Expert in regulatory affairs, MOH product registration, pricing submissions, pharmacovigilance coordination, and compliance, alongside strong commercial leadership in sales, marketing, and brand management. Successfully registered 45+ products with the Kuwaiti Ministry of Health, led international brand launches, managed cross-functional teams, and delivered sustained market growth. Brings added value through consulting and academic experience, with a strong commitment to mentoring, governance, and strategic healthcare leadership.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regulatory Affairs and Marketing Manager
Dermedic Brand
Kuwait
04.2022 - Current
- Led the launch and market expansion of Dermedic skincare brand in Kuwait across medical and retail channels.
- Managed medical representatives, retail promoters, and marketing teams to ensure strong brand penetration.
- Registered and maintained 45+ products with the Kuwaiti Ministry of Health, including dossier preparation, submission, renewals, and follow-up.
- Liaised with MOH regulatory and pricing departments to ensure compliance and timely approvals.
- Coordinated pharmacovigilance activities including AE reporting, safety documentation, and PV compliance awareness.
- Planned and executed integrated marketing campaigns, in-clinic activations, and pharmacy events.
- Managed international logistics and shipments from European and U.S. suppliers.
- Secured product listings in major pharmacy chains including Pharmazone and Royal Pharmacies.
- Delivered consistent brand growth despite strong market competition.
- Acted as the primary regulatory affairs lead for the brand, overseeing end-to-end product registration lifecycle with the Kuwaiti Ministry of Health.
- Prepared, reviewed, and submitted CTD and non-CTD dossiers in compliance with MOH requirements.
- Coordinated pricing submissions, revisions, and price appeal files in alignment with MOH pricing regulations.
- Maintained close follow-up with MOH regulatory, pricing, and inspection departments to ensure timely approvals and renewals.
- Ensured continuous compliance with local regulations, labeling requirements, and post-marketing commitments.
- Led coordination of pharmacovigilance activities, including adverse event reporting, safety documentation, and PV training compliance.
- Served as the key point of contact between principals, distributors, and health authorities for all regulatory matters.
Pharmaceutical Consultant (Part-Time)
STEM Healthcare
08.2021 - Current
- Provided strategic consulting across commercial, regulatory affairs, and pharmacovigilance domains for multinational pharmaceutical companies.
- Supported product launches, first-line sales leadership (FLSL) projects, PV planning, and compliance initiatives.
- Conducted field research, internal assessments, and cross-functional collaboration to deliver measurable outcomes.
- Contributed to regulatory project support, safety communication, and governance-focused activities.
Senior Marketing Instructor (Part-Time)
Canadian College of Kuwait
02.2024 - 06.2024
- Delivered undergraduate marketing courses aligned with academic and industry standards.
- Designed lesson plans, assessments, case studies, and experiential learning activities.
- Taught market segmentation, consumer behavior, branding, and digital marketing.
- Evaluated student performance, provided structured feedback, and supported academic coordination.
Sales & Marketing Manager
Al-Hafez Pharmaceutical Establishment
Kuwait
04.2019 - 03.2022
- Managed private market sales across pharmaceutical, supplements, derma, and non-pharma business units.
- Developed and implemented marketing and promotional strategies for the product portfolio.
- Led the successful launch and growth of the Frezyderm brand in Kuwait.
- Participated in regulatory meetings, product registration processes, and MOH coordination.
- Submitted pricing files and price appeal requests to the Ministry of Health.
- Reported adverse drug reactions and supported pharmacovigilance documentation.
- Managed forecasting, inventory, and B2B/B2C customer relationships.
- Represented the company at CPHI Germany 2019 and Arab Health 2020.
Sales Manager
Medical Era Medical Co.
Dubai, UAE
01.2014 - 01.2018
- Oversaw sales of registered and unregistered pharmaceutical products across government and private sectors.
- Recruited, trained, and evaluated sales team performance.
- Set sales targets, monitored achievements, and implemented corrective actions.
- Prepared quarterly sales analysis reports and annual business plans.
- Coordinated registration follow-ups and distributor relationships.
Product Specialist
Allergan
Kuwait
01.2013 - 06.2013
- Promoted Botox and Juvederm products to dermatologists and plastic surgeons.
- Conducted one-on-one training workshops and product demonstrations.
- Educated physicians on techniques, new indications, and safety profiles.
- Maintained high client satisfaction and developed new business opportunities.
Senior Medical Representative
SPIMACO
Kuwait
01.2012 - 12.2012
- Promoted anti-infective, antihistamine, and iron supplement portfolios across MOH and private sector.
- Built strong relationships with key healthcare professionals.
- Achieved Best Achiever award (Q3 2012) based on sales performance.
Senior Medical Representative
Al-Sabah International Co.
Kuwait
02.2011 - 12.2011
- Launched new pharmaceutical products within MOH hospitals.
- Conducted medical detailing, presentations, and follow-up visits.
- Supported product awareness and early adoption.
Medical Sales Representative
Bristol Myers Squibb
Kuwait
01.2007 - 02.2011
- Promoted antibiotics, analgesics, cardiovascular, and diabetes portfolios across MOH, KOC, and MOD hospitals.
- Recognized as Best Achiever in 2007.
- Supported pre-marketing activities for Onglyza.
- Developed strong KOL relationships and provided market feedback.
Medical Representative
Boushahri Group
Kuwait
01.2006 - 01.2007
- Promoted medicated cosmetics within private hospitals and clinics.
- Supported sales growth through consistent field activities.
Administrative Staff
Yiaco Medical Stores
Kuwait
10.2005 - 07.2006
- Supported medical registration processes, order management, and administrative coordination.
- Assisted with documentation and interdepartmental communication.
Education
Master of Business Administration (MBA) - Finance, Marketing, Strategic Management
Maastricht School of Management
Bachelor of Science - Pharmacy
University of Petra
Project Management Professional (PMP) -
PMI
Skills
- Digital marketing
- Social media marketing
- Staff management
- Customer relationship management (CRM)
- Business development
- Brand development
- Marketing campaign development
- Brand promotion
- Social media platforms
- Brand-building strategies
- Budgeting and allocation
- Partnership development
- Customer segmentation
- Product development
- Influencer marketing
Certification
- Pharmacovigilance Training, STEM Healthcare, 2023
- Sales & Marketing Development, Ferrer, Barcelona
- Negotiation Skills, Anti-Bribery & Code of Ethics, Customer Service Programs
- E-Detailing (iPad Training), Allergan
Personal Information
- Date of Birth: 09/10/82
- Nationality: Egyptian
- Marital Status: Married
Timeline
Senior Marketing Instructor (Part-Time)
Canadian College of Kuwait
02.2024 - 06.2024
Regulatory Affairs and Marketing Manager
Dermedic Brand
04.2022 - Current
Pharmaceutical Consultant (Part-Time)
STEM Healthcare
08.2021 - Current
Sales & Marketing Manager
Al-Hafez Pharmaceutical Establishment
04.2019 - 03.2022
Sales Manager
Medical Era Medical Co.
01.2014 - 01.2018
Product Specialist
Allergan
01.2013 - 06.2013
Senior Medical Representative
SPIMACO
01.2012 - 12.2012
Senior Medical Representative
Al-Sabah International Co.
02.2011 - 12.2011
Medical Sales Representative
Bristol Myers Squibb
01.2007 - 02.2011
Medical Representative
Boushahri Group
01.2006 - 01.2007
Administrative Staff
Yiaco Medical Stores
10.2005 - 07.2006
Master of Business Administration (MBA) - Finance, Marketing, Strategic Management
Maastricht School of Management
Bachelor of Science - Pharmacy
University of Petra
Project Management Professional (PMP) -
PMI