MAI TAQI
SALMIYA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Receptionist
Amana Dental Clinic
09.2018 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Handling the insurance claims and uploaded in the system.
- Checking on the emails daily and reply on all of them.
Sales Officer
Kuwait Business Men Co.
08.2017 - 08.2018
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Prepared sales reports with informative graphs and charts to outline key data.
Secretary
Alsalil Company
07.2016 - 07.2017
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Secretary
Healthy Life Diet Center
09.2014 - 05.2016
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Bachelor of Antiquities - Egyptian Antiquities
South Vally University
QENA06.2010
Skills
- Confirming Transactions
- Performance Improvement
- Microsoft Office Specialist Certified
- Data Imports
Languages
Arabic
Native language
English
Intermediate
B1
Timeline
Receptionist
Amana Dental Clinic
09.2018 - Current
Sales Officer
Kuwait Business Men Co.
08.2017 - 08.2018
Secretary
Alsalil Company
07.2016 - 07.2017
Secretary
Healthy Life Diet Center
09.2014 - 05.2016
Bachelor of Antiquities - Egyptian Antiquities
South Vally University
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