MAI ZAHRAN
SALES & MARKETING MANAGER
Summary
Results-oriented Sales and Marketing Manager with over a decade of experience in the pharmaceutical and skincare sectors. Successfully launched international brands, led medical and retail teams, and navigated complex regulatory environments in Kuwait. Proven expertise in product registration, logistics, and compliance, having registered 45+ skincare products with the Kuwaiti MOH. Completed Pharmacovigilance training in 2023 and actively contributed to regulatory and product safety procedures. Now pursuing a Regulatory Affairs and Pharmacovigilance Manager role to bridge brand leadership with scientific and compliance acumen.
Overview
20
20
years of professional experience
2021
2021
years of post-secondary education
Work History
Sales and Marketing Manager
DERMEDIC Brand
04.2022 - Current
- Led the launch and market expansion of the Dermedic skincare brand in Kuwait
- Managed both the medical and retail teams to ensure brand penetration
- Registered 45 products with the Kuwaiti Ministry of Health
- Organized marketing campaigns and events in clinics and pharmacies
- Handled regulatory submissions, follow-ups, and registration renewals
- Managed international logistics and shipments from European and U.S. suppliers
- Achieved market entry into Pharmazone and Royal Pharmacies
- Delivered brand growth despite strong competition through strategic positioning
- Executed marketing campaigns and branded events inside derma clinics and pharmacies, increasing engagement of pharmacists and dermatologists in brand awareness and recognition.
Sales & Marketing Manager
Al-Hafez Pharmaceutical Establishment
04.2019 - 03.2022
- Responsible for sales in private market across 4 business units (Pharma, Supplements, Derma, Non-pharma)
- Developed and implemented marketing/promotional plans for product portfolio
- Led successful launch and growth of Frezyderm brand
- Strategic involvement in regulatory meetings, product registration, and MOH interactions
- Managed forecasts, inventory, and B2B/B2C customer relationships
- Represented the company at CPHI Germany 2019 and Arab Health 2020
- Led social media marketing to drive lead generation and sales
- Reported adverse drug reactions and coordinated with regulatory authorities for pharmacovigilance documentation
- Participated in pricing strategy discussions and submitted price appeal requests to the Ministry of Health
Sales Manager
Medical Era Medical Co.
01.2014 - 01.2018
- Oversaw sales of registered/unregistered products in government/private sectors
- Trained team, set goals, evaluated achievements, followed up on registrations
- Prepared quarterly sales analysis and annual business plans
Product Specialist
Allergan
01.2013 - 06.2013
- Promoted Botox and Juvederm fillers; conducted 1-on-1 training workshops
- Maintained client satisfaction and explored new opportunities
- Educated physicians on techniques and new indications
Senior Medical Representative
SPIMACO
01.2012 - 12.2012
- Promoted anti-infective, antihistamine, and iron supplements across MOH and private sector
- Awarded Q3/2012 Best Achiever
Senior Medical Representative
Al-Sabah Int’l Co.
02.2011 - 12.2011
- Launched pharmaceutical products and created awareness in MOH hospitals
- Handled one-on-one detailing and presentations.
Medical Sales Representative
Bristol Myers Squibb Co.
01.2007 - 02.2011
- Promoted antibiotics, analgesics, cardiovascular/diabetes lines across MOH, KOC, MOD hospitals
- Best achiever 2007; pre-marketing work for Onglyza
- Built strong KOL relationships and provided field feedback
Medical Representative
Boushahri Group
01.2006 - 01.2007
- Promoted medicated cosmetics in private hospitals/clinics
Administrative Staff
Yiaco Medical Stores
10.2005 - 07.2006
- Worked in medical registration, order management, and administrative coordination
Education
Project Management Professional (PMP) Education -
PMI
Master of Business Administration (MBA) - Finance, Marketing, Strategic Management, Operations, Economics, Organizational Behavior
Maastricht School of Management
B.Sc. Pharmacy - undefined
University of Petra
Skills
Team leadership
Interests
Passion for organizational research in emotional intelligence and leadership in the Middle East, MBA thesis published in the Int’l Journal of HR Development & Management, Keen interest in business negotiation dynamics and cultural influence, Continuous update on pharmaceutical innovations and medical technologies
Training
- The Engage – Basic Selling Skills | Bristol Myers Squibb | 2007
- Negotiation Skills Training | BMS | 2008
- Customer Segmentation | BMS | 2009
- E-Detailing (iPad Training) | Allergan | 2013
- Anti-Bribery & Code of Ethics | Al-Hafez | 2019
- Stellar Customer Service | Nov 2020
- Sales & Marketing Development | Ferrer, Barcelona | Dec 2020
- The Five Main Pillars to Increase Sales | Apr 2021
- Pharmacovigilance Training | STEM Healthcare | 2023
Timeline
Sales and Marketing Manager
DERMEDIC Brand
04.2022 - Current
Sales & Marketing Manager
Al-Hafez Pharmaceutical Establishment
04.2019 - 03.2022
Sales Manager
Medical Era Medical Co.
01.2014 - 01.2018
Product Specialist
Allergan
01.2013 - 06.2013
Senior Medical Representative
SPIMACO
01.2012 - 12.2012
Senior Medical Representative
Al-Sabah Int’l Co.
02.2011 - 12.2011
Medical Sales Representative
Bristol Myers Squibb Co.
01.2007 - 02.2011
Medical Representative
Boushahri Group
01.2006 - 01.2007
Administrative Staff
Yiaco Medical Stores
10.2005 - 07.2006
Master of Business Administration (MBA) - Finance, Marketing, Strategic Management, Operations, Economics, Organizational Behavior
Maastricht School of Management
B.Sc. Pharmacy - undefined
University of Petra
Project Management Professional (PMP) Education -
PMI
Similar Profiles
Ankita PisalAnkita Pisal
Pharmacist support at Brand Institute, Brand Institute, IncPharmacist support at Brand Institute, Brand Institute, Inc
Ogenyi Ene EstherOgenyi Ene Esther
Content & Social Media Manager at Skin Care Brand And Interior Decoration BrandContent & Social Media Manager at Skin Care Brand And Interior Decoration Brand
KRUPESH PARMARKRUPESH PARMAR
Head Marketing and Operations at Ascent Brand Communications Pvt Ltd, Ascent Brand Communications Pvt. LtdHead Marketing and Operations at Ascent Brand Communications Pvt Ltd, Ascent Brand Communications Pvt. Ltd
Eunji LeeEunji Lee
Global Sales Associate/Sales and Marketing Manager at BiotemGlobal Sales Associate/Sales and Marketing Manager at Biotem
Bonnie RintaBonnie Rinta
Sales and Marketing Manager /Customer Sales Representative at Joseph Ketner ConstructionSales and Marketing Manager /Customer Sales Representative at Joseph Ketner Construction