Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manal Mannai

Sports Manager
Salmiya

Summary

  • Over 3 years highly successful,professional inside customer service/sales experience.
  • Proficient in making customers comfortable and satisfied while ensuring optimal guest flow in dining room.
  • selling abilities and strong communication skills.
  • Fast-learner, self motivated,protective,responsible,able to follow instructions.


Overview

1
1
year of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Hostess

The Yard lounge and dining space
Amman
01.2022 - 07.2022
  • Monitored dining room and guest flow to maximize table usage and minimize customer wait times.
  • Prepared tables for customer use,including rearranging seatings and tables to accommodate large groups.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Resolved guest and staff complaints to maintain complete customer satisfaction and workforce effectiveness.


Sales Manager

Alessandro international medical clinic
Amman
06.2021 - 12.2021
  • Sold products of nail treatment and peel pigmentation accordingly to patients needs and discussed the german product quality.
  • Offered new ideas to increase the company's sales by organizing promotions and trainings for partners.
  • Supervised the delivery of the products to the clients.
  • Identified and analyzed client goals and find solutions to achieve client objectives.
  • Created content for the official facebook page of the company.
  • Established and cultivated solid business relationships with new or existing customers.
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

Gym Assistant

L'olympe Gym
Soussa
07.2019 - 12.2019
  • Convinced customers to join the gym and take the annual package subscription to increase the gym's sales.
  • Handled the data-Base of the gym members.
  • Supervised the fitness instructors to maintain good service for the subscribers.
  • Provided advice and guidance to gym members and supervised the staff as required.

Education

Bachelor's Degree in Sports Management -

Higher Institute of Sport And Physical Education
ISSEP,Kef ,Tunisia
09.2016 - 06.2019

Baccalaureate in Experimental Science -

Senior High Technical School
Kef,Tunisia
09.2014 - 06.2015

Skills

    Interactive communication skills

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Timeline

Hostess

The Yard lounge and dining space
01.2022 - 07.2022

Sales Manager

Alessandro international medical clinic
06.2021 - 12.2021

Gym Assistant

L'olympe Gym
07.2019 - 12.2019

Bachelor's Degree in Sports Management -

Higher Institute of Sport And Physical Education
09.2016 - 06.2019

Baccalaureate in Experimental Science -

Senior High Technical School
09.2014 - 06.2015

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Manal MannaiSports Manager