Manal Mannai
Sports Manager
Salmiya
Summary
- Over 3 years highly successful,professional inside customer service/sales experience.
- Proficient in making customers comfortable and satisfied while ensuring optimal guest flow in dining room.
- selling abilities and strong communication skills.
- Fast-learner, self motivated,protective,responsible,able to follow instructions.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Hostess
The Yard lounge and dining space
Amman
01.2022 - 07.2022
- Monitored dining room and guest flow to maximize table usage and minimize customer wait times.
- Prepared tables for customer use,including rearranging seatings and tables to accommodate large groups.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Resolved guest and staff complaints to maintain complete customer satisfaction and workforce effectiveness.
Sales Manager
Alessandro international medical clinic
Amman
06.2021 - 12.2021
- Sold products of nail treatment and peel pigmentation accordingly to patients needs and discussed the german product quality.
- Offered new ideas to increase the company's sales by organizing promotions and trainings for partners.
- Supervised the delivery of the products to the clients.
- Identified and analyzed client goals and find solutions to achieve client objectives.
- Created content for the official facebook page of the company.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Gym Assistant
L'olympe Gym
Soussa
07.2019 - 12.2019
- Convinced customers to join the gym and take the annual package subscription to increase the gym's sales.
- Handled the data-Base of the gym members.
- Supervised the fitness instructors to maintain good service for the subscribers.
- Provided advice and guidance to gym members and supervised the staff as required.
Education
Bachelor's Degree in Sports Management -
Higher Institute of Sport And Physical Education
ISSEP,Kef ,Tunisia 09.2016 - 06.2019
Baccalaureate in Experimental Science -
Senior High Technical School
Kef,Tunisia 09.2014 - 06.2015
Skills
Interactive communication skills
Hospitality service expertise
Impression management
Problem-solving
Confidence
Timeline
Hostess
The Yard lounge and dining space
01.2022 - 07.2022
Sales Manager
Alessandro international medical clinic
06.2021 - 12.2021
Gym Assistant
L'olympe Gym
07.2019 - 12.2019
Bachelor's Degree in Sports Management -
Higher Institute of Sport And Physical Education
09.2016 - 06.2019
Baccalaureate in Experimental Science -
Senior High Technical School
09.2014 - 06.2015