Friendly and approachable, with strong communication skills and knack for customer service. Demonstrates excellent problem-solving abilities and capacity to remain calm under pressure. Eager to contribute to positive guest experience in Hostess role.
>Greeting guests as they enter, and putting them on a waiting list as necessary.
>Providing guests with menus and answering any initial questions.
>Seating guests at tables or in waiting areas.
>Assigning guests to tables they prefer, while keeping table rotation in mind so that
servers receive the right number of customers.
>Engaging with guests to ensure they're happy with food and service.
>Responding to complaints and helping to resolve them.
>Answering phone calls, taking reservations and answering questions.