Mariam Mohamed
HR Assistant/coordinator
Kuwait City
Summary
Dynamic HR Assistant/Coordinator And Secretary with +9 years experience working for a large corporate organization. And proven expertise in record preparation, employee relations, and recruitment management at Global Med Clinic. Skilled in fostering positive work culture and enhancing employee engagement through effective communication and teamwork. Seeking for a convenient career in a good environment where my studies, skills and experience could be invested.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
HR Assistant/Coordinator
Global Med Clinic
04.2023 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Developed and maintained HR policies and procedures.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
Secretary /Front Desk Receptionist
Global Med Clinic
07.2015 - 04.2023
- Keep informed and knowledgeable about clinic products and services in order to answer inquiries or to know to whom to refer patients, vendors, clients, and visitors.
- Optimize patients’ satisfaction, service time, and treatment room utilization by scheduling appointments in person or via telephone.
Keep patient appointment on schedule by notifying healthcare - Keep patient appointment on schedule by notifying healthcare providers of patient’s arrival reviewing service delivery compared to schedule and reminding healthcare providers of service delays.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Build and maintains positive working relationships with medical staff and supporting administrative staff.
Education
Bachelor of Arts - Media - Public Relation
Mansoura University
Egypt 10.2011 - 06.2015
Secondary School Certificate -
Salmiya Secondary School
Kuwait 09.2008 - 06.2011
Skills
Record preparation
Languages
Arabic
Native language
English
Advanced
C1
Timeline
HR Assistant/Coordinator
Global Med Clinic
04.2023 - Current
Secretary /Front Desk Receptionist
Global Med Clinic
07.2015 - 04.2023
Bachelor of Arts - Media - Public Relation
Mansoura University
10.2011 - 06.2015
Secondary School Certificate -
Salmiya Secondary School
09.2008 - 06.2011
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