Dynamic Sales Representative with 17 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
15
15
years of professional experience
Work History
Sales Executive & Operation for Airlines GSA
Al Sawan Trade, Transport, and Tourism Co. GSA for Ethiopian Airline, Philippine Airlines, Royal Jordanian and Yemen Airways
05.2018 - Current
Introduce and promote the cargo & passenger ticket product in the market and maintain sales and high standards of customer service
Control of cargo operations, passenger flight bookings, recommend implement and effectively control pricing
Create awareness of all the products and services in the area to magnify market influence and generate future sales
Negotiate agreements and resolve potential issues or problems with the client
Assist in ringing up sales at register and/ or bagging merchandise
Develop sales network and price structure to attain targets and increase revenues
Implement customer service procedures to ensure customer satisfaction
Other administrative tasks may include some required budget assistance and payment processing.
Senior Sales Associate
EXCITE by Al Ghanim electronics
04.2009 - 04.2018
Sales and Customer Focus: Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
Maintain an awareness of all promotions and advertisements
Communicate customer requests to management
Assist in ringing up sales at register and/ or bagging merchandise
Opening files for new customers, modifying accounts and newly updated numbers, and changing address for customers
Installation of New Mobiles product to be displayed
Receiving all incoming New Mobiles and Accessories products pricing and checking all emails
Arranging all merchandise maintaining price memos change price of Section items.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Education
Associate of Science -
Technological University of The Philippines
Manila. Philippines
04.2001 -
Certificate of Science in Computer Science -
Manila Montessori College
Quezon City Philipines
04.2001 -
High School Diploma -
Ramon Magsaysay High School
Quezon City , Phillippines
04.2001 -
Skills
Oral and written communicationundefined
Personal Information
Age: 41 yrs old.
Passport Number: P4923717B
Number of Children: 2
Date of Birth: 12/27/1982
Nationality: Filipino
Marital Status: Married
References
Mohammed Jabbar, Office Manager, AL Sawan Transport, Trading & Tourism Co., +965 99026461
Ramil Balugay, Head Section (Team Leader) IT department, Excite by Al Ghanim Electronics - Kuwait, +965 69648899
Training
Delivering customer experience Training, Ramada Hotel Kuwait, 11/01/2006
Product knowledge training (mobile devices), Alghanim meeting hall, 06/01/2015
Timeline
Sales Executive & Operation for Airlines GSA
Al Sawan Trade, Transport, and Tourism Co. GSA for Ethiopian Airline, Philippine Airlines, Royal Jordanian and Yemen Airways
05.2018 - Current
Senior Sales Associate
EXCITE by Al Ghanim electronics
04.2009 - 04.2018
Associate of Science -
Technological University of The Philippines
04.2001 -
Certificate of Science in Computer Science -
Manila Montessori College
04.2001 -
High School Diploma -
Ramon Magsaysay High School
04.2001 -
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