Maya Allen
Logistician
Camp Arifjan
Summary
Dynamic Logistician with a proven track record at Global Services and Consulting, excelling in logistics planning and vendor management. Achieved significant cost savings while enhancing service levels. Skilled in shipment coordination and customer service, adept at developing risk mitigation strategies to ensure seamless supply chain operations.
Overview
8
8
years of professional experience
Work History
Logistician
Global Services and Consulting
05.2024 - Current
- Managed relationships with vendors and suppliers, resulting in improved service levels and cost savings.
- Assisted in developing long-term supply chain strategies that aligned with overall business goals and objectives.
- Coordinated import/export activities, ensuring compliance with all regulations and minimizing delays at customs checkpoints.
- Developed risk mitigation strategies for potential supply chain disruptions, ensuring business continuity during unforeseen events.
- Managed inventory levels to verify availability of stock for customer orders.
Cargo Specialist
Army Reserve
02.2017 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Implemented safety measures that reduced workplace accidents while maintaining a high level of productivity among staff members.
Accounts Payable Manager
Government Mangement Services
02.2022 - 07.2022
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Collaborated with other departments to resolve billing issues promptly and maintain accurate financial records.
- Managed accurate and timely processing of over 100 invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
Customer Service Representative
Apex Sytems
11.2021 - 02.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Psychology
Florida International University
Miami 04.2001 -
Skills
Warehouse management
Logistics planning
Materials management
Customer service
Warehousing processes
Shipping and receiving
Shipment coordination
Accomplishments
- Cleared a backlogged DRMO equipment inventory, improving asset management and eliminating operational bottlenecks.
- Successfully shipped six SNAPs to Iraq within two days, ensuring timely, issue-free deliveries under tight deadlines.
- Rectified and updated the property book, reducing discrepancies and enhancing asset tracking accuracy.
- Digitized records and systems, streamlining operations, reducing paper reliance, and improving data accessibility.
- Organized, relabeled, and secured all container keys, enhancing security and operational efficiency.
Timeline
Logistician
Global Services and Consulting
05.2024 - Current
Accounts Payable Manager
Government Mangement Services
02.2022 - 07.2022
Customer Service Representative
Apex Sytems
11.2021 - 02.2022
Cargo Specialist
Army Reserve
02.2017 - Current
Bachelor of Arts - Psychology
Florida International University
04.2001 -
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