Mazithi Ntlantsana
NASM International Certified Personal Trainer (Mefitpro UAE)
Kuwait City,KU
Summary
I am a professional and a dynamic, results-driven leader with over a decade of experience in community engagement, wellness, and personal training. As a key leader at Lululemon, I excel in fostering meaningful connections, organizing transformative events, and promoting holistic well-being, while delivering exceptional customer and guest service. An internationally certified NASM Personal Trainer and Nutritionist, I bring extensive freelance training experience and a client-focused approach, ensuring personalized fitness and wellness solutions. With insights gained from attending multiple fitness summits in the UAE and certification in Adult First Aid, CPR, and AED, I am dedicated to empowering individuals and communities through fitness, nutrition, and exceptional experiences.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Key-leader
Lululemon Athletica
03.2021 - Current
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Built and maintained strong relationships with local fitness studios , influencers , and wellness advocates.
- Played an instrumental role in launching successful sales campaigns , fitness events that contributed significantly to annual revenue goals.
- Training and developing team members increasing team efficiency and engagement
- Resolved complex issues for clients, demonstrating exceptional problem-solving abilities and commitment to customer satisfaction.
- Delivered comprehensive reports on key performance indicators, enabling management to make informed decisions regarding strategic direction.
- Leading building rapport and clientele traininings
Freelancer
Forma Fitness
07.2023 - 12.2024
.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Strengthened client relationships with consistent communication and timely project updates.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
- Assisted clients with personal fitness goals through realistic objectives.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Department Manager
H&M Hennes & Mauritz
03.2018 - 01.2021
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Education
Business Studies
Cape Town College
South Africa 11-2014
Skills
Myofascial Release
Posture correction
Workout modification
Bodyweight training
Nutrition coaching
Strength training
Goal setting
Circuit training
Body composition analysis
Core strength development
Functional training
Cardiovascular training
Balance training
Certification
ICPT - International Certified Personal Trainer
Additional Information
Nationality: South African
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Freelancer
Forma Fitness
07.2023 - 12.2024
Key-leader
Lululemon Athletica
03.2021 - Current
Department Manager
H&M Hennes & Mauritz
03.2018 - 01.2021
Business Studies
Cape Town College