MELAINETTE M. DOJOLES

• Delivered customer service by addressing inquiries and resolving issues, ensuring customer satisfaction.
• Coordinated appointments in calendar system to maximize efficiency and accessibility.
• Scheduled appointments promptly to optimize daily operations.
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Provide details and information

• Collaborated in team settings to support business operations.
• Managed cash transactions accurately
• Dispatched delivery orders across Kuwait by address, ensuring timely service
• Collaborated with team members to achieve goals standing with leadership to run the business.

• Managed inventories and cash handling to ensure accurate financial operations
• Preparing the tools and equipment and receiving the Orders and handling the customer service.
• Led team discussions to enhance collaboration and productivity.

• Analyzed customer feedback to provide strategic direction, enhancing overall guest satisfaction ratings.
• Responded to guest needs and anticipated unstated preferences to improve service experience.
• Demonstrated commitment to providing exceptional guest service during interactions.
• Coordinated communication between guest and staff, following up to ensure effective service recovery.
• AL MAOUSHERJI CATERING COMPANY

• Handled the machines for operation.
• Preparing the tools and equipment
• Measuring and preparing the cutting materials
• Ensuring and applying the safety procedures
• Cleaning the workplace
• Contributed to production processes at Sonedco Central Sugar Division

• Manage and operate the machine that manufactures and repairs metal structures, tools and equipment
• Executed precise measurements and cuts on materials for manufacturing processes
• Performed thorough cleaning of the workplace to ensure a safe and efficient environment

• Took orders and managed inventory to ensure accurate stock levels
• Preparing the food and providing the customer service
• Ensured compliance with cash policy