MESHAL ALNASHMI

MANAGERIAL ROLE

• Developed and implemented strategies to increase government relations and public policy initiatives.
• Monitored relevant legislation for potential impact on organizational interests.
• Attended committee hearings in order to monitor activity taking place within government bodies that could have an effect on organizational interests.
• Coordinated grassroots campaigns to build support for specific policy positions or initiatives.
• Actively monitored news outlets for stories related to governmental actions impacting business operations.
• Negotiated contracts with consulting firms providing services related to government affairs activities.
• Represented the organization at various industry events, conferences, and trade shows.
• Provided strategic counsel to senior management regarding legislative issues that could affect the company's operations or reputation.
• Collaborated across internal departments to achieve regulatory objectives and maintain compliance of products.

OPERATIONAL ROLE

• Setting the company's overall vision, mission, and strategic direction.
• Developing and implementing comprehensive long- and short-term marketing strategies to drive the business forward and create customer awareness of the corporate activities.
• Led the internal marketing team and worked closely with Kuwaiti creative marketing agencies to create all marketing activities, social media campaigns, and promotions.
• Working on key performance metrics and tracking tools for market research, forecasts, competitor analyses, campaign results, and consumer trends, and translating results into actionable insights.
• Identify competitors, and evaluate their strategies and positioning in the market.
• Responsible for developing and maintaining the brand's identity and positioning in the Kuwaiti customer's mind.
• In-depth comprehension of financial statements.
• Full knowledge of Kuwaiti consumer needs and behavior, as well as local and international trends.

MANAGERIAL ROLE

• Performed comprehensive research and analysis on legislative trends, regulations, and policies aligned with organizational objectives.
• Collaborated with internal departments to ensure effective execution of government affairs activities.
• Worked with regulatory bodies to negotiate filings, complete applications and report changes.
• Managed a team of professionals responsible for executing government affairs activities.
• Maintained knowledge of current legislation in order to provide guidance to executive leadership team.

OPERATIONAL ROLE

• Led a strategic entry into new markets, achieving profit increases.
• Setting the company's overall vision, mission, and strategic direction.
• Recruit, build, and lead cross-functional teams to successfully drive the company and launch new products and brands.
• Create networking events to build relationships with potential partners, investors, public agencies, and key players.
• Developed and implemented long-term strategies and plans that have improved company performance.
• Identifying competitors in Saudi Arabia and researching their different marketing strategies and segmentation.
• Designing, managing, and evaluating all PR events and marketing campaigns in the Saudi Arabian market.
• Serve as the public face of the company, participate in PR events, and build relationships with stakeholders and potential investors.

• Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
• Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
• Built long-term relationships with customers by providing personalized service and support.
• Prepared loan documents for review and approval by bank management.
• Developed promotional strategies to attract new customers to the bank's products and services.
• Collaborated with team members to develop innovative solutions for meeting customer needs while maintaining profitability goals set by the bank's senior management.
• Attended meetings with other bankers to discuss best practices related to relationship building.
• Integrated marketing promotions and programs into conversations to educate and inform customers.

• Responsible for overseeing the daily operations of the bank teller staff.
• Maintained a high level of customer service by ensuring all customers received prompt, efficient and courteous service.
• Conducted cash handling duties such as counting money, verifying deposits, cashing checks, and processing withdrawals accurately.
• Developed and maintained relationships with customers through providing exceptional customer service experiences.
• Answered customer inquiries about banking services or products offered by the bank.
• Resolved customer complaints professionally in a timely manner while maintaining positive relationships with customers.
• Provided training to new employees on proper cash handling techniques, customer service standards.