Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mohamad Harb

Mohamad Harb

Hawalli

Summary

Dynamic and results-driven professional with proven expertise in customer service and call center operations at Elite Hair Clinic. Exceptional verbal and written communication skills, coupled with strong problem-solving abilities, have consistently enhanced client satisfaction. Bilingual, adept at managing inquiries and fostering positive relationships to drive engagement and support organizational goals.

Overview

2
2
years of professional experience

Work History

Call Center Representative

Elite Hair Clinic
10.2023 - 01.2024
  • Assisted patients with inquiries regarding medical services and appointment scheduling.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Call Agent

Student Registration (study Sehir)
02.2023 - 09.2023
  • Managed incoming calls, providing accurate information regarding student registration processes.
  • Assisted students with inquiries, ensuring a clear understanding of registration requirements.
  • Collaborated with team members to enhance communication strategies and improve response times.

Sales Promoter

Debenhams
06.2022 - 07.2022
  • Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
  • Identified product features to promote in ad campaign.

Education

Bachelor of Science - Mechatronics Engineer

Istanbul Okan University
Istanbul , Türkiye
03-2025

Skills

  • Problem-solving skills
  • Customer support
  • Customer service
  • Call center customer service
  • Verbal and written communication
  • Communicating with clients
  • Bilingual or multilingual

Languages

Arabic
Native or Bilingual
English
Full Professional
German
Limited Working

Timeline

Call Center Representative

Elite Hair Clinic
10.2023 - 01.2024

Call Agent

Student Registration (study Sehir)
02.2023 - 09.2023

Sales Promoter

Debenhams
06.2022 - 07.2022

Bachelor of Science - Mechatronics Engineer

Istanbul Okan University
Mohamad Harb