Mohamed Abdeen
Summary
Adept at driving project success, I leveraged integration management and team leadership to exceed milestones at Gulfnet Communication. Specializing in technology implementation and scope management, I fostered a culture of knowledge sharing, achieving significant reductions in project delivery times. My approach ensures stakeholder satisfaction and operational excellence.
Implement high network backup solutions through Redundant links of Fiber ,SDWAN
Good Knowledge in UCCE Contact Center ()
Knowledge in Cisco Unified Contact Center Enterprise (UCCE), Cisco Unified Intelligence Center (CUIC), Cisco Finesse, Nice Engage platform and WFM applications.
Exposure in UCCE & CVP Trouble shooting.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Technical Project Manager
Middel East Telecommunicathion Campany
01.2019 - Current
- Developed comprehensive project plans with clearly defined milestones, ensuring all stakeholders remained informed of progress.
- Mentored junior team members in technical skills, fostering a culture of knowledge sharing and professional development within the organization.
- Reduced project delivery time by optimizing resource allocation and prioritizing critical tasks.
- Ensured successful project completion by effectively addressing and resolving issues as they arose throughout the development process.
Senior Network Core Engineer
Gulfnet Communication
11.2014 - 12.2018
- Achieved maximum system uptime with diligent monitoring of infrastructure health and proactive resolution of potential issues before they became critical problems.
- Ensured regulatory compliance by meticulously following industry standards and best practices throughout all stages of development.
- Streamlined workflows by automating repetitive tasks using custom scripts and tools, increasing overall productivity levels.
- Participated in formal internal design reviews of proposed products and components.
Senior Network Engineer
International Turnkey Systems
04.2009 - 11.2014
- Led planning and technical design activities for routine operations and special projects.
- Monitored network activities to quickly detect and resolve operational and security issues.
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
Network Engineer
Universe Computers Company
04.2004 - 04.2009
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Computer Engineer
Al-Salam Est. (Compaq Company )
01.2001 - 02.2004
- Standardized installation policies to streamline efforts and shorten task completion times.
- Led software development in multi-application, multi-server, and hosted environments.
Education
Bachelor of Science - Computer Engineering
University of Science And Technology
Sana’a, Yeme11.2000
Skills
- Poficiency in network design, implementation, and troubleshooting
- Integration Management
- Project Management
- Schedule Management
- Understanding of cloud networking concepts and technologies (eg, AWS, Azure, Google Cloud Platform, etc
- Technology Implementation
Accomplishments
- Collaborated with team of 14 in the development of KFF
- Resolved product issue through consumer testing.
Certification
- CISM-Certified Information Security Manager.
- PCNSE- Palo Alto Networks Certified Network Security Engineer
- ACSS Avaya Aura® Core Components Support
- ACSI Avaya Aura® Core Components Support
- Implementing Cisco Data Center Virtualization and Automation (DCVAI)
- Project Management Professional (PMP)
- Cisco Sales Expert ( CSE)
- ACFE Alcatel-Lucent OmniPCX Office RCE RCE R10
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Design Associate (CCDA)
- CCIE Writen Voice certification (CCIE Writen Voice )
- Cisco IP Contact Center Express Specialist (IPCC)
- Cisco IP Communications Express Specialist (CCME)
- Cisco Certified Network Associate ( CCNA )
- Cisco Certified Voice Professional (CCVP)
- Cisco certified network Professional(CCNP)
- IP Telephony Operations Specialist
- IP Communication Support Specialist
Cisco Advanced IP communication Sales Specialist
Additional Information
Training Courses
- ISACA - Certified Information Security Manager(CISM) (2021)
- Black Belt – ACI (2020)
- Unified Contact Center Enterprise (UCCE) (2018)
- CCIE BootCamp (2017)
- ACFE Alcatel-Lucent OmniPCX Office RCE R10(2105)
- Project Management Professional (PMP) (2013)
- Implementing Cisco IP Routing in Kuwait (2010)
- Cisco Voice Over IP training in Kuwait ( 2006)
- Cisco IP Telephony training in Kuwait ( 2005)
- CCNA training in Kuwait (2005)
- Implementing Microsoft Windows 2000 Professional & Server In Executrain. Institute . (2003)
- Oracle 8i in Aptech institute (2002)
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Senior Technical Project Manager
Middel East Telecommunicathion Campany
01.2019 - Current
Senior Network Core Engineer
Gulfnet Communication
11.2014 - 12.2018
Senior Network Engineer
International Turnkey Systems
04.2009 - 11.2014
Network Engineer
Universe Computers Company
04.2004 - 04.2009
Computer Engineer
Al-Salam Est. (Compaq Company )
01.2001 - 02.2004
Bachelor of Science - Computer Engineering
University of Science And Technology
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