Mohamed AlNajem

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Monitored project performance to identify areas of improvement and make adjustments.
• Provided detailed project status updates to stakeholders and executive management.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Met project deadlines without sacrificing build quality or workplace safety.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Meets Starts From Holywood.

• Actively participated in meetings and helped create new activations and events.
• Consistently met my short- and long-term targets and KPIs.
• Proposed concepts and implemented them which improved the functionality of the company social media platforms. · Helped shareholders identify workflow issues and find solutions.
• Oversees and reports on the department's results to the shareholders.
• Trained, coached, and supervised new team members. · Planning, defining, and developing activity schedules, estimating resources and activity durations.
• Handling the development of proposals aimed at securing new sponsorships and partnerships. ·
• Establishing and maintaining a clear SM roadmap.
• Created and presented shows and social media programs that enhanced VO/SPORT's presence.
• Making sure all VO/SPORT's projects deliver the expected outcomes and results.

Managed and organized the following tournaments and events:

1. MicroVOne S3 ( VO KUWAIT )

2. VO Kick Off x NBK (E-SPORT)

3. VO/SPORT x STC Masters (E-SPORT)

4. FIFA Winter Games (E-SPORT)

5. VO/SPORT x Eureka (E-SPORT)

6. VO/SPORT x Burger King & Pizza Hut (ESPORT)

7. Ferjan Vol 2 & Vol 3 (Football - SPORT)

8. Women Futsal Tournament x GUST (SPORT)

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Analyzed project performance data to identify areas of improvement.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Coordinated material procurement and required services for projects within budget requirements.
• Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project performance to identify areas of improvement and make adjustments.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Met project deadlines without sacrificing build quality or workplace safety.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
• Planned, designed, and scheduled phases for large projects.

1- Gamma Game Tournament

2- Strikers Tournaments

3-Tekken Tournaments

4- Call Of duty Tournaments

5- Fortnite Tournaments

Managed high-volume inbound calls, resolving customer inquiries and providing exceptional service in a fast-paced call center environment.

· Demonstrated strong communication skills, ensuring clear and concise information delivery to clients and colleagues.

· Utilized CRM software to efficiently log customer interactions, track issues, and streamline problem resolution.

· Consistently met and exceeded individual and team performance metrics, including call resolution time and customer satisfaction rating

Developing and sustaining solid relationships with key clients that bring in the most income for the company.

· Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

· Addressing and resolving key clients complaints. Acting as the main point of contact between key clients and internal teams.

· Supervising the account teams assigned to each key client.

· Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients needs are met.

· Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.

· Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions