MOHAMED EBRAHIM
AlAhmadi
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
13
13
years of professional experience
Work History
Logistics Coordinator
AlghanimTransportation
Alahmadi
01.2025 - Current
- Assisted in developing logistics strategies to enhance operational efficiency and effectiveness.
- Analyzed transportation costs to identify opportunities for cost-saving measures within logistics.
- Trained new staff on logistics procedures and best practices for operational success.
- Responded quickly to customer inquiries about order status or changes in schedules.
Car Rental Agent
AlnajmAltholathy
Mubarak Elkabeer
10.2023 - 01.2025
- Assisted customers in selecting rental vehicles based on preferences and needs.
- Processed rental agreements and ensured accuracy of customer information.
- Managed vehicle inventory, ensuring availability for customer demands.
- Provided exceptional customer service to resolve issues and answer inquiries.
- Coordinated vehicle returns and prepared cars for next rentals promptly.
- Maintained cleanliness and organization of the rental facility and lot.
Call Center Agent / Sales Call Center
Phone Logo
Alexandria
01.2024 - 10.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Resolved concerns with products or services to help with retention and drive sales
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges
- Assisted customers by answering questions and responding to inquiries
- Verified accurate responses to questions and inquiries by maintaining advanced product knowledge
Data Entry Specialist
Xerox
Alexandria
04.2017 - 10.2021
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Compiled data and reviewed information for accuracy prior to input
- Organized, sorted and checked input data against original documents
- Located and corrected data entry errors and reported to management
HR Recruiter
Xerox
Alexandria
04.2017 - 10.2021
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews
- Studied job descriptions and qualifications to determine applicant requirements
Uber Captain Driver
Uber Captain Driver
Alexandria
09.2014 - 05.2020
- Led projects and analyzed data to identify opportunities for improvement
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Maintained energy and enthusiasm in fast-paced environment
Receptionist
Amun Hotel
Alexandria
07.2016 - 04.2017
- Confirmed appointments, communicated with clients and updated client records
- Managed multiple tasks and met time-sensitive deadlines
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Sales Representative
Elshenawy Electronics
Alexandria
07.2012 - 06.2016
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers
- Exceeded targets by building, directing and motivating high-performing sales team
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer
Education
Bachelor Of Social Work - Social Work
Higher Institution of Social Work
Alexandria, Egypt06.2022
Skills
- Customer service
- Conflict resolution
- Customer relationship management
- Time management
- Sales techniques
- Effective communication
- Problem solving
Documents
Transferable Visa 18
Holding Valid Kuwait Driving License
Well Known for Kuwait Roads
Well Experiences Sales Representative
Hobbies and Interests
Helping, Service Provider, Improving
Timeline
Logistics Coordinator
AlghanimTransportation
01.2025 - Current
Call Center Agent / Sales Call Center
Phone Logo
01.2024 - 10.2024
Car Rental Agent
AlnajmAltholathy
10.2023 - 01.2025
Data Entry Specialist
Xerox
04.2017 - 10.2021
HR Recruiter
Xerox
04.2017 - 10.2021
Receptionist
Amun Hotel
07.2016 - 04.2017
Uber Captain Driver
Uber Captain Driver
09.2014 - 05.2020
Sales Representative
Elshenawy Electronics
07.2012 - 06.2016
Bachelor Of Social Work - Social Work
Higher Institution of Social Work
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