Mohamed Hussein EID
Kuwait City,Kuwait
Summary
Accomplished professional with extensive expertise in Microsoft Office applications and computer systems. Demonstrates strong skills in customer interaction, presentation delivery, and creative problem solving. Proven track record in decision-making strategies, customer service orientation, and visual merchandising. Adept at operational optimization, store layout design, and cash handling accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work history
store manger
Hugo Boss
2020.11 - Current
- Provided customer service while pitching relevant upsells and cross-sells needs-led.
- Owned progress against sales targets through disciplined customer conversations.
- Maintained floor and display standards using regular checks and coaching routines.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Assisted customers in locating products around the shop floor promptly.
- Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
- Planned logistical operations for safe transportation, storage and sale of goods.
Retail sales associate
Hugo Boss
2019.08 - 2020.11
- Collaborated with team members for efficient store operations.
- Advised customers on product selection based on their needs.
- Provided product knowledge to customers for informed purchases.
- Contributed to sales targets through active promotion of products.
senior Sales associate
Mario Zegnotti for Fashion
2016.08 - 2019.03
- Versai - Dubai
- Managed customer complaints effectively, restoring confidence in our products and services.
- Oversaw the customer service department for improved client satisfaction levels.
- Created a positive shopping environment, resulting in repeat business.
- Coordinated promotional events to attract new customers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Led a successful team of 12 person.
sales associate
E-fashion Multi Brand
2014.06 - 2016.06
- Managed coordination responsibilities for Al Qarawi Group initiatives across Saudi Arabia.
- Assisted in visual merchandising, improving shop floor appeal.
- Lead the training of new staff members to improve team efficiency.
- Managed stock levels for optimal store performance.
Education
Bachelor of Arts and education - French
Mansoura University
Skills
- Microsoft Office applications
- Computer systems proficiency
- Effective communication skills
- Professional customer interaction
- Presentation delivery
- Creative problem solving
- Decision making strategies
- Customer service orientation
- Visual merchandising expertise
- Operational optimization
- Store layout design
- Cash handling accuracy
- Employee scheduling
- Data analysis and interpretation
- Team leadership
Certification
- ICDL certificate 2011.
- Certificate in how to teach the French language.
Languages
Arabic Mother tongue
Fluent
English Speak –write correspondence
Upper intermediate
French
Elementary
Finaly
Thanks for time spent in reading my curriculum vita, Hope it possess you’re admire &be one of your teamwork.
Timeline
store manger
Hugo Boss
2020.11 - Current
Retail sales associate
Hugo Boss
2019.08 - 2020.11
senior Sales associate
Mario Zegnotti for Fashion
2016.08 - 2019.03
sales associate
E-fashion Multi Brand
2014.06 - 2016.06
Bachelor of Arts and education - French
Mansoura University