Mohamed Unais
Colombo,Srilanka,62
Summary
Driven and detail-oriented professional with proven expertise in inventory control and customer service. At Landmark Group of Companies, excelled in streamlining warehouse operations and enhancing customer satisfaction. Demonstrated strong team collaboration and time management skills, consistently achieving monthly sales targets at Blooming Fashion.
Overview
6
6
years of professional experience
Work History
Warehouse Assistant
Landmark Group of Companies
03.2022 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
Sales Associate
Blooming Fashion
03.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
01-2024
Skills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Documentation and reporting
- Warehouse software systems
- Paperwork processing
- Inventory control
Timeline
Warehouse Assistant - Landmark Group of Companies
03.2022 - Current
Sales Associate - Blooming Fashion
03.2019 - 01.2021
Midwest College of London - High School Diploma,
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