Mohammad Abdulhakeem Alsenan

• Collaborated with legal team to mitigate risks, ensuring all contracts were legally sound and enforceable.
• Prepared and issued reports on contract performance and compliance.
• Expedited resolution of contractual disputes by serving as a liaison between parties and facilitating open communication channels.
• Facilitated communication between involved parties to enable timely contract sign-off.
• Stored and filed contract documents in orderly, organized systems.
• Negotiated and reviewed contracts to protect customer interests.
• Drafted, reviewed and revised contracts for accuracy and completeness.
• Managed high-value contracts with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
• Performed thorough analyses of existing agreements, recommending modifications or termination when appropriate based on cost-benefit considerations.

• Informed clients of policies and procedures.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
• Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
• Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
• Coordinated with cross-functional teams to ensure seamless service delivery.

• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.
• Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

Part of graduation requirements