Accomplished professional with expertise in project management, structural design, and construction site management. Proficient in AutoCAD and Civil 3D software, with a strong track record of delivering high-quality results in both technical and customer-facing roles. Demonstrates exceptional customer service skills, sales acumen, and the ability to manage warranty and service documentation effectively. Committed to leveraging technical proficiency and leadership capabilities to drive successful project outcomes and exceed client expectations.
• Inventory Management: Track car details (make, model, VIN, location) in Excel to ensure accurate storage records.
• Space Allocation: Organize car storage efficiently using Excel to monitor available and occupied spaces.
• Condition Reporting: Document vehicle conditions and maintenance needs in Excel to track inspections and repairs.
• Performance Reporting: Generate regular reports on sales and inventory turnover using Excel for performance analysis.
• Delivered exceptional customer service by addressing inquiries and providing tailored solutions to ensure satisfaction and loyalty.
• Demonstrated in-depth knowledge of automotive systems to advise customers on repairs, services, and vehicle care.
• Actively identified and upsold additional services and products, consistently achieving sales targets and contributing to increased revenue.
• Managed service appointments and workflow to ensure timely and efficient completion of repairs and services.
• Effectively communicated technical issues between customers and technicians, resolving conflicts and misunderstandings promptly.
• Consistently met or exceeded sales goals through proactive customer engagement and offering relevant service packages.
1. Supervised on-site construction activities, ensuring adherence to design specifications, safety regulations, and project timelines.
2. Conducted regular site inspections and quality control checks to maintain high construction standards.
3. Prepared progress reports and coordinated with engineers, contractors, and suppliers for smooth project execution.
Project management expertise
Structural design proficiency
AutoCAD & Civil 3D software skills
Construction site management
Customer service excellence
Sales and upselling abilities
Warranty and service documentation management