Summary
Overview
Work History
Education
Skills
Certification
Custom
Languages
Timeline
Generic

Mohammad Abdulraheem

Salmiya, Maidan Hawally,Kuwait

Summary

Accomplished professional with expertise in project management, structural design, and construction site management. Proficient in AutoCAD and Civil 3D software, with a strong track record of delivering high-quality results in both technical and customer-facing roles. Demonstrates exceptional customer service skills, sales acumen, and the ability to manage warranty and service documentation effectively. Committed to leveraging technical proficiency and leadership capabilities to drive successful project outcomes and exceed client expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Storage Administrator

Yousef Ahmad Alghanim
08.2024 - 04.2025

• Inventory Management: Track car details (make, model, VIN, location) in Excel to ensure accurate storage records.

• Space Allocation: Organize car storage efficiently using Excel to monitor available and occupied spaces.

• Condition Reporting: Document vehicle conditions and maintenance needs in Excel to track inspections and repairs.

• Performance Reporting: Generate regular reports on sales and inventory turnover using Excel for performance analysis.

Service Advisor

Toyota
03.2024 - 07.2024

• Delivered exceptional customer service by addressing inquiries and providing tailored solutions to ensure satisfaction and loyalty.

• Demonstrated in-depth knowledge of automotive systems to advise customers on repairs, services, and vehicle care.

• Actively identified and upsold additional services and products, consistently achieving sales targets and contributing to increased revenue.

• Managed service appointments and workflow to ensure timely and efficient completion of repairs and services.

• Effectively communicated technical issues between customers and technicians, resolving conflicts and misunderstandings promptly.

• Consistently met or exceeded sales goals through proactive customer engagement and offering relevant service packages.

Civil Site Engineer

Qais Amari for Instruction
12.2022 - 01.2024

1. Supervised on-site construction activities, ensuring adherence to design specifications, safety regulations, and project timelines.

2. Conducted regular site inspections and quality control checks to maintain high construction standards.

3. Prepared progress reports and coordinated with engineers, contractors, and suppliers for smooth project execution.

  • 4. Interpreted construction drawings and managed documentation including BOQs, RFIs, and inspection records.

Civil Site Engineer

Eng. Yousef Hamam Engineering Office
10.2021 - 10.2022
  • Collaborated with construction teams for successful project execution.
  • Improved site safety by implementing new health and safety protocols.
  • Coordinated delivery of materials, ensuring timely arrival on-site and minimising work delays.
  • Liaised with contractors and clients to establish effective working relationships.
  • Led team meetings, ensuring open communication and swift resolution of engineer-related issues.

Education

B.Sc.Eng - Bachelor of Civil Engineering

The Hashemite University

Skills

Project management expertise

Structural design proficiency

AutoCAD & Civil 3D software skills

Construction site management

Customer service excellence

Sales and upselling abilities

Warranty and service documentation management


Certification

Light motor vehicle, Jordan

Custom

Volunteered with multiple social initiatives and non-profit organizations, i.e., Loyac, Injaz, KAFD

Languages

ARABIC
Native
ENGLISH
Upper intermediate

Timeline

Storage Administrator

Yousef Ahmad Alghanim
08.2024 - 04.2025

Service Advisor

Toyota
03.2024 - 07.2024

Civil Site Engineer

Qais Amari for Instruction
12.2022 - 01.2024

Civil Site Engineer

Eng. Yousef Hamam Engineering Office
10.2021 - 10.2022

B.Sc.Eng - Bachelor of Civil Engineering

The Hashemite University
Mohammad Abdulraheem