Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Mohammad Ali Hajiah

Summary

Dedicated professional with expertise in customer service and client relationship management, banking operations, and front-office support. Demonstrates exceptional cash handling accuracy and attention to detail, coupled with strong problem-solving and decision-making abilities. Known for excellent communication and teamwork skills, thriving under pressure while maintaining high administrative and organisational standards. Proficient in Microsoft Office applications, with a proven track record of adaptability and fast learning. Committed to leveraging skills in a dynamic environment to enhance operational efficiency and client satisfaction.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education

Work history

Intern – PR & HR Departments

Harvard Training Company (Subsidiary of Lean Company)
  • Supported public relations and human resources activities, gaining exposure to corporate operations
  • Assisted with administrative tasks and contributed to team projects to improve organizational efficiency
  • Collaborated with team members in coordinating internal communications and HR processes

Banking Intern

National Bank of Kuwait (NBK), Mishref Branch
  • Gained hands-on experience in daily banking operations and customer service
  • Assisted staff with branch activities and supported operational processes
  • Contributed to maintaining service quality and efficient workflow within the branch

Volunteer Work Supervisor

Youth Public Authority, Kuwait
2024.12 - 2026.03
  • Supervise and monitor volunteer programs and activities
  • Coordinate with teams to ensure effective implementation of initiatives
  • Track progress and provide administrative support for volunteer operations

Service Officer

National Bank of Kuwait (NBK), Agailah Branch
2023.10 - 2024.07
  • Managed daily banking operations and delivered high-quality customer service in a fast-paced environment
  • Resolved customer inquiries and issues efficiently, contributing to improved client satisfaction
  • Ensured compliance with banking regulations and internal policies

Teller

National Bank of Kuwait (NBK), Ahmadi Branch
2023.08 - 2023.10
  • Processed financial transactions with high accuracy, including deposits, withdrawals, and account services
  • Maintained excellent customer service while handling high transaction volumes
  • Adhered strictly to bank procedures and security standards

Education

Bachelor of Business Management -

Australian University of Kuwait

Diploma in Business Management - undefined

Australian College of Kuwait

Skills

  • Customer service and client relationship management
  • Banking operations and front-office support
  • Cash handling accuracy and attention to detail
  • Problem solving and decision making
  • Strong communication and teamwork
  • Ability to work under pressure
  • Administrative and organizational skills
  • Fast learner with high adaptability
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Languages

Arabic
English

Timeline

Volunteer Work Supervisor

Youth Public Authority, Kuwait
2024.12 - 2026.03

Service Officer

National Bank of Kuwait (NBK), Agailah Branch
2023.10 - 2024.07

Teller

National Bank of Kuwait (NBK), Ahmadi Branch
2023.08 - 2023.10

Intern – PR & HR Departments

Harvard Training Company (Subsidiary of Lean Company)

Banking Intern

National Bank of Kuwait (NBK), Mishref Branch

Diploma in Business Management - undefined

Australian College of Kuwait

Bachelor of Business Management -

Australian University of Kuwait
Mohammad Ali Hajiah