Mohammad Onib Mia
Waiter
Farwanya
Summary
Having Seven Years experience as waiter & hotel boy different restaurant & hotel with different environment in more country.Also have 3 years experience in 3,4 star hotel environment in where finishing my job with good standing & responsibilities.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Waiter
Arabic Food
09.2022 - Current
- Attend customer calls
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- Previous experience working in a fine dining restaurant is a plus
- Food services
Waiter & Room Boy
Hill Town Hotel & Resturant
01.2019 - 08.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Taking customer orders and serving food and beverages.
- Ensuring tables are set and properly prepared for guests.
- Handling financial transactions and processing payment.s.
- Monitoring inventory levels and restocking as needed.
- Assisting in the hiring and training of new waitstaff.
- Cleaning and sanitizing guest rooms.
- Changing bed linens and towels.
- Restocking room amenities and supplies.
- Ensuring the security and privacy of guest rooms.
- Following hotel procedures and safety guidelines.
- Providing excellent customer service and addressing guest inquiries.
Education
BSc -
University of Dhaka
01.2018
Uttara Public College
Uttara, Dhaka06-2013
Skills
Good communication & relationships
Good knowledge
Managing power
Organizing skill
Critical thinking
Well time being
Customer service
Order accuracy
Guest relations management
Order management
Dining area maintenance
Safe food handling
Personal Information
- Date of Birth: 11/20/92
- Nationality: Bangladeshi
Reading Writing Travelling Gaming Cooking
These all are my favorite hobbies in my free time spent with that- some time go out different place for enjoy natural view like hill,green field, village environment, sometime reading book, writing, playing cricket, football. Also other cooking different dishes -coffee & juice daily companion.
Timeline
Waiter
Arabic Food
09.2022 - Current
Waiter & Room Boy
Hill Town Hotel & Resturant
01.2019 - 08.2022
BSc -
University of Dhaka
Uttara Public College