Summary

Overview

Work History

Education

Skills

Timeline

Mohammad Swaiss

Sales

Summary

Adaptable and forward-thinking Job Title methodical about capturing every business development opportunity with multi-pronged approaches. Focused on continuous improvement of sales numbers through strategic management of teams and monitoring of market trends. Skillfully build connections and remove roadblocks by leveraging Type industry expertise.

Overview

6

6

years of professional experience

Work History

Sales Officer

Abyat

Shuwaikh

02.2021 - Current

Developed sales strategy based on research of consumer buying trends and market conditions.
Cultivated strong relationships, establishing trust and loyalty among clients.
Supervised, trained and mentored staff of Number, resulting in consistent team achievement.
Responded to customer needs by answering questions and providing detailed information about Product or Service.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Sales Associate

Azadea Group

Kuwait City

09.2018 - 01.2021

Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Built relationships with customers to encourage repeat business.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Organized and detail-oriented with a strong work ethic.
Listened to customer needs and desires to identify and recommend optimal products.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Very Good - Business Administration

Alekhlasschool, Slamiya

Skills

Promotional sales events

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Timeline

Sales Officer - Abyat

02.2021 - Current

Sales Associate - Azadea Group

09.2018 - 01.2021

Alekhlasschool - Very Good , Business Administration