Mohammad Swaiss
Sales
Summary
Adaptable and forward-thinking Job Title methodical about capturing every business development opportunity with multi-pronged approaches. Focused on continuous improvement of sales numbers through strategic management of teams and monitoring of market trends. Skillfully build connections and remove roadblocks by leveraging Type industry expertise.
Overview
6
6
years of professional experience
Work History
Sales Officer
Abyat
Shuwaikh
02.2021 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Supervised, trained and mentored staff of Number, resulting in consistent team achievement.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Sales Associate
Azadea Group
Kuwait City
09.2018 - 01.2021
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with a strong work ethic.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Very Good - Business Administration
Skills
Promotional sales events
Sales process engineering
Brand building
Profile and revenue-generating strategies
Sales Training
Systems and software expertise
Customer Service
Sales coordination
Teamwork and Collaboration
Adaptability and Flexibility
Staff Management
Sales Team Leadership
Good for using computer and outlook
Excellent Arabic language writing and conversation
Excellent English language writing and conversation
Timeline
Sales Officer - Abyat
02.2021 - Current
Sales Associate - Azadea Group
09.2018 - 01.2021
Alekhlasschool - Very Good , Business Administration