Summary
Overview
Work History
Education
Skills
Additional Qualifications
Personal Information
Residency Details
References
Disclaimer
Timeline
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Mohammed Rafi Shaik

SENIOR CUSTOMER SERVES ASSISTENT
Kuwait

Summary

To secure a position within a prestigious organization, leveraging my expertise, skills, and dedication for mutual growth and success. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

16
16
years of professional experience
4
4
Languages

Work History

CASHIER

Al Orjwan Perfumes
07.2020 - Current
  • Efficiently process transactions and handle cash accurately
  • Provide excellent customer service and assist with inquiries or concerns.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

TEAM LEADER

Delicon Logistics
01.2018 - 05.2020
  • Coordinate logistics operations including fleet dispatching, route tracking, and vehicle maintenance
  • Manage client inquiries and supervise drivers to ensure efficient operations.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Maintained database systems to track and analyze operational data.

CASHIER

Eppco & Enoc (UAE)
09.2015 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

SENIOR SERVICES ASSISTANT

Emirates General Petroleum corporation
08.2008 - 05.2013
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Counted money in drawers at beginning and end of each shift.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

BACHELOR OF COMMERCE (B.COM), MOHAMMED RAFI SHAIK -

Andhra Pradesh State Open Board

Skills

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Additional Qualifications

NETWORKING & HARDWARE PROFESSIONAL COURSE, Globaltech, AP, 2005-2008

Personal Information

  • Date of Birth: 07/26/89
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Residency Details

289072605551, Kuwait, V5158999, 20 (Transferrable), Valid in Kuwait & India., 289072605551, 07/10/24

References

Available on request

Disclaimer

I hereby declare that all the above information provided is true and accurate to the best of my knowledge and belief

Timeline

CASHIER

Al Orjwan Perfumes
07.2020 - Current

TEAM LEADER

Delicon Logistics
01.2018 - 05.2020

CASHIER

Eppco & Enoc (UAE)
09.2015 - 05.2017

SENIOR SERVICES ASSISTANT

Emirates General Petroleum corporation
08.2008 - 05.2013

BACHELOR OF COMMERCE (B.COM), MOHAMMED RAFI SHAIK -

Andhra Pradesh State Open Board

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Mohammed Rafi ShaikSENIOR CUSTOMER SERVES ASSISTENT