Mohammed Rafi Shaik
SENIOR CUSTOMER SERVES ASSISTENT
Kuwait
Summary
To secure a position within a prestigious organization, leveraging my expertise, skills, and dedication for mutual growth and success. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
16
16
years of professional experience
4
4
Languages
Work History
CASHIER
Al Orjwan Perfumes
07.2020 - Current
- Efficiently process transactions and handle cash accurately
- Provide excellent customer service and assist with inquiries or concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
TEAM LEADER
Delicon Logistics
01.2018 - 05.2020
- Coordinate logistics operations including fleet dispatching, route tracking, and vehicle maintenance
- Manage client inquiries and supervise drivers to ensure efficient operations.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Maintained database systems to track and analyze operational data.
CASHIER
Eppco & Enoc (UAE)
09.2015 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
SENIOR SERVICES ASSISTANT
Emirates General Petroleum corporation
08.2008 - 05.2013
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Counted money in drawers at beginning and end of each shift.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
BACHELOR OF COMMERCE (B.COM), MOHAMMED RAFI SHAIK -
Andhra Pradesh State Open Board
Skills
Multitasking
Target-Oriented
Organisation
Customer Service
Inventory Control
Staff Mentoring
Team Leadership
Additional Qualifications
NETWORKING & HARDWARE PROFESSIONAL COURSE, Globaltech, AP, 2005-2008
Personal Information
- Date of Birth: 07/26/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Residency Details
289072605551, Kuwait, V5158999, 20 (Transferrable), Valid in Kuwait & India., 289072605551, 07/10/24
References
Available on request
Disclaimer
I hereby declare that all the above information provided is true and accurate to the best of my knowledge and belief
Timeline
CASHIER
Al Orjwan Perfumes
07.2020 - Current
TEAM LEADER
Delicon Logistics
01.2018 - 05.2020
CASHIER
Eppco & Enoc (UAE)
09.2015 - 05.2017
SENIOR SERVICES ASSISTANT
Emirates General Petroleum corporation
08.2008 - 05.2013
BACHELOR OF COMMERCE (B.COM), MOHAMMED RAFI SHAIK -
Andhra Pradesh State Open Board