MOHAMMED SAHID
Farwaniya
Summary
Data center professional with proven track record in managing critical infrastructure and maintaining high operational standards. Known for reliability and flexibility in adapting to evolving requirements, contributing to team success and operational excellence. Expertise in hardware maintenance, network configuration, and problem-solving.
Professional technician with strong technical skills and focus on data center operations. Adept at troubleshooting hardware and software issues, ensuring optimal system performance and uptime. Highly reliable team player with strong emphasis on collaboration and adaptability to changing needs. Valued for problem-solving abilities, effective communication, and consistent delivery of results.
Overview
12
12
years of professional experience
Work History
IT Technician
xcite by Alghanim
11.2022 - 03.2025
- Provided technical support to company staff, resolving varied issues across internal and external applications.
- Provided thorough training and guidance on new software, systems and applications.
- Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Responded to customer queries and provided resolutions to maintain smooth communications.
Data Center Technician
Team Computer Pvt Ltd.
08.2020 - 06.2022
- Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center
- Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability
- Increased server rack density without impacting thermal performance, maximizing space utilization.
- Supported senior teammates performing crisis management during critical situations or major service outages.
- Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
- Provide technical support for data center operations, including troubleshooting, problem resolution, and equipment maintenance.
- data center infrastructure, including servers, networking, power, and cooling systems.
- Some of their troubleshooting duties include: identifying and resolving common computer issues, such as software bugs and hardware failure
- Provide technical support for data center operations, including troubleshooting, problem resolution, and equipment maintenance.
- Installing and wiring low-voltage systems according to blueprints and specifications. Installation, inspection, preventive maintenance, and troubleshooting for a wide range of low voltage systems.
- Install security systems, including CCTV cameras and access control systems. They may also work on fire alarm systems, intercom systems, and network cabling.
- Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
- Successfully managed multiple projects and several work teams on consistent basis.
- Worked to create safe, low-cost and dependable designs.
- Providing IT support to staff and customers, as well as responding to the server and network issues.
IT Support Cum Data Center
IMG Theme Park llc
07.2018 - 06.2020
- Responsible for the design, implementation, and support of core Windows server infrastructure in the corporate environment (Active Directory, DNS, Certificate Services, AD FS).
- identifying and resolving common computer issues, such as software bugs and hardware failure
- Direct experience installing and configuring in a Windows server working with network protocols and services including Windows Server 2008/12, TCP/IP, DHCP and DNS.
- installing and configuring servers, network equipment, storage devices, and other hardware components essential in data centres.
- Support for the Windows Server and Virtualization Infrastructure, the audit and compliance and server hardware.
- Setups and maintains physical and virtual environments for Windows Servers, and test servers.
- Investigates, tests, installs and upgrades new hardware/software products for servers.
- Install network structured cabling and other infrastructure components
- Monitor and react to alert / alarm conditions generated from building management system
- Troubleshoot problems with IT hardware Servers and switches
- Run patch cables between IT equipment
IT Support
Next Education India Private Limited.
12.2012 - 06.2018
- Cat 5 Cat 6 cable, Fiber cable, IP camera installs Wi-Fi Router Switch Patch panel local Lan wireless.
- IP, sub net mask etc Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards.
- Provides advice and guidance to colleagues regarding incidents.
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
- Identify, log and resolve technical problems with software applications or network systems.
- Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.
Education
Certificate of IT - Information Technology
People Cart
01.2024
Certificate of Mcse - Window Server
Microsoft
01.2024
Certificate of Mcse - Window Server
Microsoft
01.2024
Hardware & Networking -
Jetking
10.2012
BCA (A) -
Punjab Technical University
09.2012
Skills
- Networking
- Communication
- Problem Solving
- Customer Service
- Operating Systems
- Technical Support
- System Administration
- Teamwork
- Work ethic
- Attention to detail
Websites
Languages
English
Arabic
Timeline
IT Technician
xcite by Alghanim
11.2022 - 03.2025
Data Center Technician
Team Computer Pvt Ltd.
08.2020 - 06.2022
IT Support Cum Data Center
IMG Theme Park llc
07.2018 - 06.2020
IT Support
Next Education India Private Limited.
12.2012 - 06.2018
Certificate of IT - Information Technology
People Cart
Certificate of Mcse - Window Server
Microsoft
Hardware & Networking -
Jetking
BCA (A) -
Punjab Technical University
Certificate of Mcse - Window Server
Microsoft
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