Mohammed Kaif Maqbool Shaikh
Hawalli,KW
Summary
With 2 years of experience as a Travel Consultant, excel in communications, Amadeus and Galileo systems, PNR creation, issuance, knowledge of domestic and international geography, city codes, company guidelines, procedures, and corporate travel. My expertise lies in providing exceptional service to clients, ensuring seamless travel experiences and efficient itinerary planning.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Travel Consultant
ATPI Travels
Mumbai, IN
08.2022 - 08.2024
- Communications: Effectively communicated with clients to understand their travel needs and preferences, and provided personalized travel itineraries and recommendations.
- Problem solving: Successfully resolved travel-related issues and conflicts, such as flight cancellations or accommodation changes, to ensure a seamless travel experience for clients.
- Hardworking: Demonstrated dedication and commitment to meeting strict deadlines and delivering high-quality service to clients, even during peak travel seasons.
- Strategic Planning and Analysis: Utilized data analysis and industry trends to develop strategic travel plans for clients, optimizing cost savings and travel efficiency.
- Galileo/Amadeus: Proficient in using Galileo and Amadeus GDS systems to book flights, hotels, and car rentals, and to manage travel reservations for clients.
- Team Building: Successfully collaborated with colleagues and team members to coordinate group travel arrangements and ensure smooth communication and coordination among team members.
- PNR Creation: Created Passenger Name Records (PNRs) in the GDS system to store and manage client travel information, flight details, and reservation confirmations.
- Pricing: Evaluated and compared pricing options for flights, accommodations, and travel packages to provide clients with competitive and cost-effective travel solutions.
- Issuance: Issued airline tickets and travel documents for clients, ensuring accuracy and compliance with airline policies and booking regulations.
Education
Diploma of Higher Education - Bachelor in commerce
Kalina university
Mumbai, India 07.2021 - 04.2022
Higher Secondary Certificate Education - HSC - Commerce
Vikas Jr. College
Mumbai, India 06.2018 - 02.2019
Secondary School Certificate Education - SSC - Maharashtra Broad
Shree Siddhi Vinayagar English High School
Mumbai, India 06.2014 - 03.2015
Skills
- Communications
- Problem-solving
- Hard-working
- Strategic Planning And Analysis
- Galileo
- Amadeus
- Team Building
- Travel Management
- PNR Creation
- Issuance
Certification
- Computerised Reservation System - AMADEUS, IITC, 01/01/20
- Diploma In International Airlines And Travel, IITC, 01/01/20
- Foundation in Travel and Tourism with Amadeus, IITC, 01/01/20
Languages
English
Hindi
Affiliations
- Cricket
- Football
- Making Music
Timeline
Travel Consultant
ATPI Travels
08.2022 - 08.2024
Diploma of Higher Education - Bachelor in commerce
Kalina university
07.2021 - 04.2022
Higher Secondary Certificate Education - HSC - Commerce
Vikas Jr. College
06.2018 - 02.2019
Secondary School Certificate Education - SSC - Maharashtra Broad
Shree Siddhi Vinayagar English High School
06.2014 - 03.2015
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