Mohammed Nawaz
Muscat
Summary
Proven achiever in sales enhancement, leveraged strong customer communication and strategic sales approaches at Soccerex to significantly boost productivity and revenue. Adept at fostering client relationships and proficient in issue resolution, my background includes enhancing customer satisfaction and operational efficiency. Skilled in inventory management and adept at adapting to new challenges, my contributions have consistently driven positive outcomes.
Overview
6
6
years of professional experience
Work History
Sales Coordinator
Soccerex
Ruwi , Muscat , Oman
10.2021 - 01.2024
- Worked closely with the sales team, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Improved efficiency and customer satisfaction.
- Improved productivity by increasing customer communication and responding to feedback.
- Used customer insights to develop sales strategies to increase sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Organized racks and shelves to maintain store visual appeal, engage customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
MKH Trading Center
Uppala , Kerala , India
02.2018 - 03.2019
- Greeted customers and provided assistance in selecting and purchasing hardware.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Increased customer satisfaction by consistently providing assistance and friendly service on the sales floor.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Draughtsman Civil -
Government College of ITI Collage
Kasargod , Kerala , IndiaAutocad Civil -
Caad Center
Kasargod , Kerala , India Higher Secondary Education -
Kumbala Academy
Kasargod , Kerala , India Secondary Education -
Kunil English Medium School
Kasargod , Kerala , India Skills
- Strong Customer Communication by understanding customer requirements and providing effective assistance
- Proficient in developing strong connections with clients to encourage repeat business
- Adept at resolving issues and finding solutions to ensure customer satisfaction
- Quickly grasps new concepts and adapts seamlessly to changing environments
LICENSES
- Indian Union Driving License
- Royal Oman Police Directorate General of Traffic - Vehicle Driving License
Languages
Malayalam
Native language
Arabic
Advanced
C1
English
Advanced
C1
Hindi
Advanced
C1
DECLARATION
I hereby declare that the information furnished above is true and best of my knowledge and belief. I bear any responsibility for the correctness of the above mentioned particulars.
MOHAMMED NAWAZ
Timeline
Sales Coordinator
Soccerex
10.2021 - 01.2024
Sales Associate
MKH Trading Center
02.2018 - 03.2019
Draughtsman Civil -
Government College of ITI Collage
Autocad Civil -
Caad Center
Higher Secondary Education -
Kumbala Academy
Secondary Education -
Kunil English Medium School