Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mohammed Nazmul Hasan

Mohammed Nazmul Hasan

IT Manager
Safat

Summary

A Successful, experienced and career IT professional seeks a long-term challenging position in a national or a Multinational organization where I could exploit my capabilities and use knowledge to add genuine value to the organization and enhance my career growth/path as well. Summary Interested to work in any of the field as mentioned above. I do assess myself as hardworking and committed work. Able to work under pressure Excellent in team working, no problem in traveling. CIW Program Specialist Certified SonicWall Security Administrator (CSSA) Microsoft certified professional (MCP) Cisco Certified Network Associate (CCNA) Result oriented, eager to shoulder responsibility and excellent interpersonal ability. Capacity to time manages increasing responsibility under time constraints. Strong ability to convince people and create a win-win situation-establish a long-term commitment from both ends. Able to work in a multi-cultural environment.

Overview

21
21
years of professional experience
1
1
Language

Work History

IT Manager

Hayat Communication K.S.C.C
01.2022 - Current

Assistant IT Manager

01.2014 - 12.2021

IT Administrator

04.2010 - 12.2013

Junior Engineer

01.2006 - 04.2010
  • Responsible to supervise and ensure the efficient IT operations of all sites across Hayat Communications Company in (Kuwait, United Arab Emirates, Saudi Arabia, Qatar, Oman, Bahrain)
  • This includes managing the local and regional IT staff that responsible for monitoring, diagnosing and maintaining ICT infrastructure, data centers, networks, servers, applications and databases
  • Decision maker in other departments in order to identify, recommend, develop, implement, and support the cost-effective technology solutions for all aspects of the organization
  • Researching and implementing ways of technology and network-based systems that increase productivity
  • Keeping the company up to date with emerging technology and computing trends
  • Interface/front-line to company’s customers, vendors and partners of all ICT business
  • Analyzing and evaluating commercial tenders that having related scope(s) in ICT and prepare technical designs scope-of-work with the cost
  • The day-to-day duties of IT (Information Technology) Manager include the top-level planning and coordination of:
  • Design, develop, revamp, restructure, upgrade and audit internal company ICT
  • Implementation and programming of computer networks and software
  • Development of private and public Internet sites
  • Personnel equipment requirements
  • Responsible of internal all digital security systems and network security
  • Evaluating user needs and system functionality and ensuring that ICT facilities meet these needs
  • Planning, developing and implementing company budget and obtaining competitive prices from suppliers to ensure cost effectiveness
  • Scheduling upgrades and backups of all hardware and software
  • Researching and installing new systems
  • Guaranteeing the smooth running of all ICT systems, including anti-virus software, print services and email provision
  • Ensuring that users adhere to software licensing laws
  • Providing secure access to the network for remote users
  • Securing data from internal and external attack
  • Offering users appropriate support and advice
  • Managing crisis situations, which may involve complex technical hardware or software problems
  • Mentoring and training new ICT support staff
  • Keeping up to date with the latest technologies
  • Business process re-engineering entails re-designing the way the work is done to meet the organization’s goals and reduce costs
  • Understand the capabilities and constraints of technology and resource implications in terms of budgets, as well as the training and recruitment of specialist staff
  • Infrastructure & Networking:
  • Planning and implementation of additions, deletions and major modifications to the supporting company regional infrastructure
  • Oversees the administration and maintenance of the company's infrastructure and directs more junior Innovators when necessary
  • Oversees the administration of the company's LAN & WAN
  • Communication & Collaboration:
  • Manages and develops upgrades company's IP-phone, audio/video conference and virtual meetings systems at the regional level
  • Internal & External Applications and Systems:
  • Oversees top level of audit and troubleshooting main systems and applications like ERP, FSM, HR, Virtualization, backups, archiving, disaster recovery and provides expert support when necessary
  • Works with project teams to design, implement and deliver systems and application to our customers.

IT Support / System Operator

Ahmad & Mohammad Z. Al-Sirhan Co. W.L.L
11.2004 - 12.2005

Help Desk, Network Administrator

New Horizons CLC, Worldwide Network
Dhaka
07.2002 - 12.2004
  • Training:
  • Oversees all help desk activities at the regional level
  • Responds to escalated help desk issues
  • Oversees the administration and maintenance of our tracking systems
  • Interacts with internal users on all levels to help resolve ICT-related issues and provides answers in a timely manner
  • Establish and implement standardization of ITSM, ITIL, ISO, etc
  • Oversees the administration and maintenance of computer stations and software for company training programs and the Learning Studio
  • Asset Management:
  • Builds & maintains customer/vendor relationships
  • Manage HW & SW purchases at the regional level
  • Ensures company assets are maintained responsibly
  • Management & Communication:
  • Facilitates team meetings effectively
  • Keeps team well informed of changes within the organization and general extensity news
  • Effectively communicates relevant IT-related information to superiors
  • Delivers engaging, informative, well-organized presentations
  • Resolves and/or escalates issues in a timely fashion
  • Understands how to communicate difficult/sensitive information tactfully
  • Relays relevant IT-related information to the company in a timely manner
  • Initiates and implements improvements in all areas of IT responsibility
  • Serves as main point of contact on all ICT-related matters for the office assigned
  • Responds/acts on upper-management direction
  • Identifies and provides standards for gathering information for use in trend analysis and reports information to company management
  • Innovator Development & Operations:
  • Conducts effective performance evaluations and mentors those with less experience through formal channels
  • Helps team execute career development plans
  • Seeks and participates in development opportunities above and beyond training required by extensity
  • Trains other innovators and clients through both formal and informal training programs
  • Encourages more junior Innovators to take responsibility for their development within the company
  • Challenges fellow Innovators to progress toward their professional development goals
  • Suggests areas for improvement in internal processes along with possible solutions
  • Leads internal teams/task forces
  • Approves team member's time and expense reports in a conscientious and timely manner
  • Reviews the status reports of team members and addresses issues as appropriate
  • Complies and enforce standard extensity policies and procedures
  • Member of America’s New Horizons, Perform daily system checks workstations based on Windows 98, XP and Macintosh etc
  • Basic support on Windows server 2000, 2003
  • Ensure daily data backup is successful and perform quarterly restore tests
  • Check if regular Anti-virus update is taking place, perform manual updates if automatic updates are failing, report to IT manager immediately if manual update fails
  • Operate and maintain equipment under instruction
  • Monitor hardware and server room environment - report any irregularities to the IT Manager immediately
  • Manage user and directory upon request
  • Undertake corporate database management upon request

Network Administrator

New Horizons CLC
Dhaka
07.2002 - 12.2003
  • Sourcing and implementing new security solutions to better protect the organization
  • Installation and configuration of new Core, Distribution and Edge switches
  • Configuring Layer 2 and Layer 3 security
  • Configuring VSS, HSRP, VLAN, VTP, and Access-list based on the requirement
  • Double sided VPC and single sided VPC configuration on cisco Nexus
  • Designing DMZ and configuring access to DMZ
  • Configuring Remote access VPN and Site to site VPN
  • Administrating cisco Wireless LAN controller and cisco ISE
  • Windows 2016/2019 server administration and windows-based client network
  • Exchange server administration and maintain
  • Email exchange security evaluation/configuration
  • Exposure to Digital Printing equipment installation and service
  • Data Integration and administration
  • Practical experience with Installation, Cabling, Maintenance & Troubleshooting LAN & Internet Configuration
  • ISA, Proxy, TCP/IP, VoIP, Firewall, HTML and MS-Office
  • Strong trouble shooting skills with Hardware and Software
  • Configuring and Administrating PA, FORTIGATE and ASA firewall
  • Configuring Remote Access VPN and Site to site VPN
  • Administration of cisco Collaboration products (Expressway)
  • Configuration and troubleshooting of dynamic routing protocol EIGRP, OSPF, BGP, Bangladesh Organization :, (A Member of America’s New Horizons Worldwide Network

Education

B.Sc. - Computer Science

Bangalore University

H.S.C. (Higher Secondary Certificate - undefined

Adamjee Cantonment College

S - undefined

Board of Intermediate and Secondary Education

S.C - undefined

Secondary School Certificate - undefined

Chattogram Cantonment Board High School

W. - undefined

Board of Intermediate and Secondary Education

C.C - undefined

Web Centric Computing - undefined

National Education Institute of Information Technology (NIIT)

Skills

Leadership & tram Skillundefined

Timeline

IT Manager

Hayat Communication K.S.C.C
01.2022 - Current

Assistant IT Manager

01.2014 - 12.2021

IT Administrator

04.2010 - 12.2013

Junior Engineer

01.2006 - 04.2010

IT Support / System Operator

Ahmad & Mohammad Z. Al-Sirhan Co. W.L.L
11.2004 - 12.2005

Help Desk, Network Administrator

New Horizons CLC, Worldwide Network
07.2002 - 12.2004

Network Administrator

New Horizons CLC
07.2002 - 12.2003

B.Sc. - Computer Science

Bangalore University

H.S.C. (Higher Secondary Certificate - undefined

Adamjee Cantonment College

S - undefined

Board of Intermediate and Secondary Education

S.C - undefined

Secondary School Certificate - undefined

Chattogram Cantonment Board High School

W. - undefined

Board of Intermediate and Secondary Education

C.C - undefined

Web Centric Computing - undefined

National Education Institute of Information Technology (NIIT)
Mohammed Nazmul HasanIT Manager