Monica Gabriel
Alexandria
Summary
Dynamic and results-oriented Senior Logistic officer skilled in minimizing logistical costs. Cultivates and maintains positive business relationships with suppliers. Efficiently plans routes and processes shipments to meet shipping dates and maintain accurate inventory with extensive experience executing efficient transportation of shipments and meeting customer demand while minimizing costs. Strengths include freight sales, carrier price negotiation and training. Provides strong and supportive leadership to work in team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Logistics Officer
Continental Marine Line
Alexandria
04.2021 - Current
- Researched pricing trends in order to negotiate favorable rates from suppliers.
- Updated internal tracking and reporting systems throughout shift to maintain accuracy in sales data.
- Conducted regular audits of warehouses to ensure compliance with quality standards.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Analyzed customer requirements and developed strategies that optimized customer service while minimizing freight costs.
- Followed established procedures and protocols regarding loads to promote integrity of shipments.
- Trained staff on proper handling techniques and safety protocols when working with hazardous materials.
- Managed unit operations, move coordination and training programs.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Directed and supported compilation and analysis of technical source data necessary for product development.
- Reviewed existing policies and procedures related to logistics operations and made recommendations for improvement.
- Oversaw all logistics functions for key departments, including general engineering, maintenance, tactical and health services.
- Organized purchase and delivery of materials needed for various contracts.
- Coordinated with vendors, carriers, and customers to ensure timely delivery of goods.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Achieved cost-savings by developing functional solutions to problems.
Education
Business Administration And Management
Faculty of Commerce
Alexandria09-2020
Skills
- Engineering Support
- Maintenance Collaboration
- Logistics Management
- Logistics Coordination
- Logistics Functions
- Schedule Coordination
- Business Relationship Development
- Estimate Documentation
- Customer Needs Assessment
- Procurement Tracking
- Performance Improvement
Certification
· International Computer Driving License (ICDL)
· English Language Course (Arab Academy for Science and Technology)
· Commercial Excel
· Microsoft Word
Languages
Arabic
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Senior Logistics Officer
Continental Marine Line
04.2021 - Current
Business Administration And Management
Faculty of Commerce
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