Muhamad Mansour
Shift Manger-BurgerKing
Summary
Dedicated professional with a diverse background in operations management, customer service, and data entry, complemented by a strong foundation in application development and e-commerce business management. Currently excelling as a Shift Manager at Kout Food Group, where I oversee daily operations and ensure exceptional service delivery. Previously, I gained valuable experience as a Cashier, handling transactions efficiently and maintaining high standards of accuracy and customer satisfaction. Skilled in managing teams, resolving issues, and leveraging technology to optimize business processes. Seeking to leverage my skills and commitment to excellence in a new role as a Cashier.
Overview
14
14
years of professional experience
3
3
Certifications
3
3
Languages
4
4
years of post-secondary education
Work History
Shift Manager
Burger King KW
07.2022 - 06.2024
Shift Manager
- Promoted from Cashier (2022-2024) to Shift Manager. Responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining compliance with operational standards.
Cashier
Burger King
09.2019 - 07.2022
- Greet customers politely and direct them to appropriate checkout lanes.
- Execute sales transactions and payments using POS systems.
- Handle cash, credit cards, and electronic payments with accuracy.
- Issue invoices and receipts to customers as needed.
Waiter
Hotel Rixos Sea Gate2
01.2015 - 08.2019
- Hotel Rixos Sea Gate2, Egypt, Sharm El Sheikh (2015-2019)
- Provided exceptional customer service, took orders accurately, and ensured an enjoyable dining experience for guests.
Data Entry Clerk
Jaz Mirabel Beach Hotel, Sharm El Sheikh, Egypt
02.2014 - 03.2015
- Entered and managed data effectively, ensuring accuracy and timely processing.
Founder and Online Entrepreneur
Online Hosting Business
01.2010 - 04.2014
- Online Hosting Business
Founded and managed an online platform specializing in web hosting, VPS, and domain sales.
Game Programmer
Freelance Game Developer
02.2010 - 02.2014
Freelance Game Developer
Developed interactive gaming applications using WordPress, SQL, and C#. Managed projects from concept to completion.
Education
High School - Computer System Information
Institute Illi
EGYPT01.2016
Business Administration
DELTA UNIVERSITY
Mansoura, Egypt 11.2014 - 11.2018
Skills
Fast Learner
Websites
Certification
Kout Academy Boarding Program
International Phone
+16232440002
Timeline
SERV Safe Food Handler Certification
06-2023
Shift Manager
Burger King KW
07.2022 - 06.2024
COVID-19 Training Course
02-2020
Cashier
Burger King
09.2019 - 07.2022
Kout Academy Boarding Program
07-2019
Waiter
Hotel Rixos Sea Gate2
01.2015 - 08.2019
Business Administration
DELTA UNIVERSITY
11.2014 - 11.2018
Data Entry Clerk
Jaz Mirabel Beach Hotel, Sharm El Sheikh, Egypt
02.2014 - 03.2015
Game Programmer
Freelance Game Developer
02.2010 - 02.2014
Founder and Online Entrepreneur
Online Hosting Business
01.2010 - 04.2014
High School - Computer System Information
Institute Illi
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