MUHAMMAD ANS
IT Administrator : CCNP, CCNA, NSE
Farwaniya
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
Multi-vendor experience
3
3
Languages
8
8
Post Degree Years
2
2
Independent Projects
Work History
IT Admin
International Paper Product Manufacturing Company (IPACK) - Kuwait
Subhan, Kuwait
03.2022 - 03.2024
- Skilled in configuration and management of enterprise-grade routers with various routing protocols and high availability features such as RIP, BGP, OSPF / HSRP, VRRP, GLBP etc.
- Optimized enterprise security and centralized management through expert firewall configuration, policy design / Access control, WAN access, VPN and other features to enhance scalability & performance.
- Configuration and troubleshoot of network switches. Adeptly handling protocols such as STP, RSTP, MSTP, VLANs & intercommunication along with port security.
- Monitor enterprise network with network monitoring tools including LibreNMS, Zabbix, PRTG, Solarwinds. Resolve complex issues with showcased information and alerts.
- Day-to-Day LAN, WAN maintenance and support. Configure & allocate NAS and other shared resources, optimizing user access and utilization.
- Proficient in selecting and configuring CCTV cameras, Surveillance servers, and network infrastructure for best-case performance and scalability.
- Adept at diagnosing and resolving issues with wireless controllers, access points, biometric attendance devices, access control system, PBX & IP telephony and their application to log transactions.
- Desktop support expert, troubleshooting and configuring wide range of business applications (HR, Accounts, Sales, CRM, HIS, HRMS, Email, Inventory control, cloud application etc.) and software's , OS patches where required.
- Managing and updating website through wordpress, implementing updates, installing security certificates and ensuring stock updates to achieve best customer experience.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
IT Support Officer
Shalamar Medical College & Hospital - Lahore, Pakistan
Lahore, Pakistan
09.2017 - 01.2022
- Provided network support services for devices such as hubs, Switches, routers, and firewall.
- Used network monitoring tools to diagnose and resolve complex network problems.
- Installed, configured and maintained computer systems, Operating System, network connections & required software's.
- Configure and assign NAS & other share resources and provide support where required.
- Performed regular backup, schedule installations, testing and repairs.
- Provided support & configuration of various software's module including HIS, HRMS, Accounts and other.
- Installed and configures Biometric attendance devices, enroll employees and configure application to download logs & transactions.
- Troubleshoot & resolve CCTV & NVR issues, Performed regular maintenance.
- Managed inventory of IT equipment & procured monthly requirement.
- Installation & configurations of printers, scanners, photocopier & other multimedia.
IT Assistant
The City School System - Sialkot, Pakistan
Sialkot, Pakistan
11.2015 - 08.2017
- Configured hardware, devices, and software to set up work stations for employees including crimping ethernet cables.
- Created user accounts and assigned permissions.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed and configured operating systems and applications.
- Assisted faculty with IT needs. Guided Students with basic computer issues.
- Created various reports, PPTs & other workflow in Microsoft environment.
- Offered input for complex documents, excel sheets, PPTs to support administration staff.
Education
Bachelor of Science - Computer Science
04.2001 - 01.2015
- 3.12 GPA
Skills
Network Systems Installation
IT Security Management
Firewall Management
System and Server Administration
Network Performance Monitoring
Data Backup & Disaster Recovery
Virus Protection
IT Support Hardware/Software
Incident Management & Reporting
Cloud Technologies
Rackstation & Patch Panels
VMware
Troubleshoot & Maintenance
User Training and Customer Services
Time Management & Problem Solving
Cisco
Fortinet
Aruba
Alcatel-Lucent
Trendnet
Synology
Certification
Cisco Certified Specialist (CCNP-ENCOR)
Personal Information
- Notice Period: Currently Serving Notice Period til 21 March 2024 to pursue a more challenging opportunity
- Nationality: Pakistani
Timeline
IT Admin - International Paper Product Manufacturing Company (IPACK) - Kuwait
03.2022 - 03.2024
IT Support Officer - Shalamar Medical College & Hospital - Lahore, Pakistan
09.2017 - 01.2022
IT Assistant - The City School System - Sialkot, Pakistan
11.2015 - 08.2017
Virtual University - Bachelor of Science, Computer Science
04.2001 - 01.2015