MUHAMMAD NAEEM
Results-driven Sales and Merchandise Specialist with 18 years of experience in managing goods receiving, handling damage, and addressing defects. Demonstrated capacity to thrive in high-pressure environments while effectively utilizing Microsoft Office Suite and various applications. Committed to contributing to organizational growth and success.
Work History
- Conducted employee performance reviews to align individual contributions with team goals.
- Supervised and trained staff to enhance team performance.
- Scheduled and coordinated daily meetings to improve team communication.
- Collaborated with other departments to address and resolve operational issues.
- Identify and resolve customer concern, ensuring their satisfaction and exceeding expectations.
- Maintain accurate records of customer interaction and inquiries.
- Created daily reports to track progress and performance metrics.
- Track the process of weekly, monthly, quarterly and annual objectives.
- Checked display merchandise to enhance visual appeal and encourage customer purchases.
- Maintaining accurate inventory and ensuring that goods are stored properly arranged(follow the rules of Baldiya).
- Managed stock control to ensure inventory accuracy.
- Coordinated with suppliers for timely distribution of items.
- Resolved issues with item barcodes and pricing.
- Enter and manage the record of the items.
- Check and manage the books of records.
- Receive all the items of the store.
- Display items and make signs.
- Demonstrated product knowledge and provided customer service in electronics department.
- As sales Associate in Tallil Main store Iraq (PX/BX).
- Assisted management in preparing daily accountability, logistics, and inventory reports to support operational efficiency.
- Controlled returns of damaged and defective items, minimizing loss.
- Received merchandise, including critical items, ensuring inventory accuracy.
- Taking an active part in inventory for different locations in the Store (Five Inventories).
- Display items for special promotions (visual merchandiser).
- As a supervisor I performed duty 2 years for the whole Store.
- During the job I was a senior member of health and safety Committee.
- Have a good knowledge of ASAP system.
- Last leave position ICA (inventory control analyst).
Education
Intermediate - Art
Metric
B.Com - Bachelor in Commerce
Skills
Certification
- Diploma in Computer Applications.
- SAMS-E System.
Languages
Timeline
DECLARATION
I do hereby declare that the above information furnished is true and correct to the best of my knowledge & belief.
Date:
SIGNATURE