Muzahid Husain Ansari
Automobile Technician
Mumbai
Summary
Organized Automobile service technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Experienced Automotive Technician with 10+ years of expertise in diagnostics and repair of AMERICAN,JAPANESE and GERMANEY automobiles and light-duty trucks. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
8
8
Certificates
2
2
Languages
Work History
Service Technician
Al-mulla automobile co. Mercedes benz
Shuwaikh
12.2018 - Current
- Evaluated systems according to predetermined checklist and noted issues.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Assisted team members with xentry {star} & xentry portal equipment troubleshooting and diagnostics.
- Efficiently troubleshot and repaired with xentry equipment to cut company costs and maximize productivity.
- Inspected equipment to diagnose operational issues.
- Facilitated maintenance team training procedures to align with company standards.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed maintenance duties and safely handled chemicals and solutions.
- Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
- Explained diagnostic findings to customers and outlined repair or service options.
- Demonstrated increased knowledge of company products and equipment.
Service Coordinator
Lakozy Toyota
Mumbai Malad
02.2018 - 11.2018
- Upheld client satisfaction by designing accurate and detailed timelines for vehicle services and alerting clients of changes.
- Designed individualized service plans that took into account clients' goals and preferences.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Maintained effective customer service by responding to service requests quickly to increase overall sales by approx. 90%
- Oversaw team of service professionals focused on service department.
Service Technician
Mannai Motors Chevrolet
Sitra
03.2016 - 11.2017
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Aligned systems with manufacturer specifications through skilled calibration.
- Performed safety and emissions inspections.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Service Technician
Angel Auto Chevrolet
Mumbai, Vasai
04.2012 - 01.2016
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Discussed and recommended service options with customers and explained costs involved.
- Followed safety procedures to avoid injuries in field.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Inspected equipment to diagnose operational issues.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Examined new and replacement parts to uncover defects.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Education
Automobile Engineering Diploma - Vehicle Maintenance And Repair Technologies
Institute of Management Technical Studies
Mumbai, Dadar 06.2011 - 04.2013
No Degree - Commerce
Maharashtra Board
Mumbai 06.2009 - 03.2011
No Degree - High School
Guru Nanak High School
Mumbai 06.2006 - 04.2007
Skills
Engine, Transmission, Transfer case, differential, Battery etcInstallation knowledge
Engine, Transmission, Starter , brake caliper streeing rackComponent repair
Project estimation and bidding
Diagnostics skill
HVAC systems
Service reports
Troubleshooting ability
Customer Relationship Management
Inspecting vehicles
Replacing parts
Installations and repairs
Automotive maintenance
System repairs
Scheduled services
Ticket writing
Brake systems understanding
Rebuilding engines
Installing equipment
Electrical failure expertise
Managing parts
Safety Inspections
Fluid checks
Inventory organizing
Preparing work orders
Customer Relations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 11 staff members.
- Achieved best employment through effectively helping with team member
- Resolved product issue through consumer testing.
Certification
CMRT - Certified Maintenance and Reliability Technician
Timeline
Service Technician
Al-mulla automobile co. Mercedes benz
12.2018 - Current
Service Coordinator
Lakozy Toyota
02.2018 - 11.2018
Service Technician
Mannai Motors Chevrolet
03.2016 - 11.2017
Service Technician
Angel Auto Chevrolet
04.2012 - 01.2016
Automobile Engineering Diploma - Vehicle Maintenance And Repair Technologies
Institute of Management Technical Studies
06.2011 - 04.2013
No Degree - Commerce
Maharashtra Board
06.2009 - 03.2011
No Degree - High School
Guru Nanak High School
06.2006 - 04.2007