Prepare and submit PR daily, weekly and monthly reports
Tracking different types of media including Daily News Paper, Magazines, Social media platforms to report them to our clients
Input published ads on all the daily newspapers using media mentoring software
Update input ads with related visual and upload it to our server
Scan documents and print files, when needed
CUSTOMER SERVICE REPRESENTATIVE
DRAWELL CO.
10.2021 - 12.2021
Handle customer complaints via phone, email, mail, or social media, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
Assist with placement of orders, refunds, or exchanges
Convey the issues to the Reporting Manager
Inform customers on scheduled trips and delays if any occurred
Assist drivers with additional address if required