Customer support
Hadi Clinic
Jabriya, Hawalli
06.2023 - 07.2023
- Maintained and updated customer contact and call ticket information within company database.
- Quickly established and strengthened trusting customer relationships using strong interpersonal and active listening skills over telephone.
- Fulfilled targets in line with complaint, dispute and chargeback procedures.
- Managed customer support calls, email correspondence and support ticketing system.