Nancy Johnson

Key Responsibilities:

• Maintained daily report documents, memos and invoices.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Maintained electronic filing systems and categorized documents.
• Entered data into system and updated customer contacts with information to keep records current.
• Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
• Facilitated inter-departmental communication to ensure all parties were informed of key updates.
• Managed filing system, entered data and completed other clerical tasks.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Established administrative work procedures to track staff's daily tasks.