Nirmala Ghising
Farwaniya
Summary
Skilled Waitress is adept at operating in fast-paced environments with demanding objectives for sales, service, and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
5
5
years of professional experience
Work History
Waitress
Puresso Ca
12.2023 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress
Yellow Pagoda Hotel
01.2023 - 12.2023
- Retained knowledge of current menu selections for accurate, reliable customer guidance.
- Maintained safe hygiene and food handling standards for full compliance.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Checked accuracy of completed orders and delivered to customers at tables.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
Cashier
Farhan Restaurant Company
02.2022 - 12.2022
- Maintained clean, tidy and organised checkout areas.
- Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.
- Worked closely with front-of-house staff to facilitate positive customer experiences.
Sales with Cashier Lady
Bon Sweets and Pastries
01.2020 - 01.2022
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Used POS machines to scan items and process transactions.
Education
No Degree - Business Management
Shree Prayageshwar Secondary School
Ramechhap, Nepal01-2013
Skills
- Flexible and quick learner
- Proficient in both oral and written communication
- Willing to be trained
- Committed to job
- Capable of working under pressure
- Good teamwork
- Basic Computer Training
- Well organized
- Initiative
- Hardworking
- Fast learner
- Ability to handle challenging and complicated situations
- Dedicated towards duty
- Welcome the challenge and solving problems
- Good communication skills
- F&B operations
- Cash and credit transactions
- Cleaning requirements
Languages
Nepali
Proficient
C2
English
Upper Intermediate
B2
Arabic
Intermediate
B1
Hindi
Advanced
C1
Personal Information
- Passport Number: 11840032
- Date of birth: 11/21/1993
- Gender: Female
- Nationality: Nepali
- Marital status: Single
- Religion: Hindu
Disclaimer
I hereby declare that all the particulars above are correct to the best of my knowledge and belief.
Timeline
Waitress
Puresso Ca
12.2023 - Current
Waitress
Yellow Pagoda Hotel
01.2023 - 12.2023
Cashier
Farhan Restaurant Company
02.2022 - 12.2022
Sales with Cashier Lady
Bon Sweets and Pastries
01.2020 - 01.2022
No Degree - Business Management
Shree Prayageshwar Secondary School
Similar Profiles
Delisha DsilvaDelisha Dsilva
Internship at CA Rajan dsouza and CA Lara dsouzaInternship at CA Rajan dsouza and CA Lara dsouza
Kamelia VioletteKamelia Violette
Learning and Development Manager at CA Mentor/REM CA/REM NVLearning and Development Manager at CA Mentor/REM CA/REM NV
Chinmay PetheChinmay Pethe
Intern at MMJK & Co (CA Firm)Intern at MMJK & Co (CA Firm)