Nizar Al-Ramahi
Kuwait City
Summary
Results-driven Network Engineer with 18 years of expertise deploying and maintaining LAN and WAN infrastructure. Confident and knowledgeable of plan and design in all areas of IT infrastructure particularly in cloud and networking solutions. Offering exemplary planning, project management and communication talents.
Overview
18
18
years of professional experience
7
7
Certifications
2
2
Languages
Work History
IP Network Specialist
MADA Communication
kuwait
01.2023 - Current
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
- Interfaced with local area network and wide area network telecommunications operations on secure compatibility and connectivity matters.
- Performed quality assurance on systems to confirm optimal performance.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Project Manager
Smart Digital Networks
Kuwait City
06.2017 - 12.2022
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Create and design innovative networking solutions (Cisco, HP and Huawei) to support corporate objectives.
- Presented high-level design and technologies to customers, demonstrating deep familiarity with infrastructure solutions, security and integration capabilities.
- Evangelized for updated infrastructure and security products following introduction of new features or updated specifications.
- Coordinated support responses to customer issues, verifying closure of all concerns and correction of all deficiencies.
- Preparing multi-vendor BoQ, technical write-up, high level design, scope of work and cost sheets involving technologies and products.
NOC Manager
Wireless Mobile Data Co.
Kuwait
02.2013 - 06.2017
- Assist management and collaborate with other staff and customers in the development of the overall architecture for WiMD networks and infrastructure.
- Responsible for providing high-level architecture, design, and operational support for the WiMD networks and infrastructure.
- Made recommendations regarding information technology infrastructure overhauls.
- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
- Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
- Develop proof-of-concept pilots and test plans for new tools and technologies as appropriate for use in WiMD networks and infrastructure
- Manage and maintain customer service continuity for all corporate services (Internet, Data, Wi-Max, VOIP, DNS, Email & Web services).
Service Delivery Supervisor
Qualitynet General Trading & Contracting Company W.L.L
Kuwait
06.2006 - 11.2012
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Contributed to development, implementation and execution of new installations
- Supervised daily operations, including employee performance and customer satisfaction.
- Lead and manage team of engineers to ensure all tasked services are completed efficiently and updated as per organization standards.
- Implemented, developed and tested installation and update of network and security appliances (Cisco, Alcatel-Lucent, Fortinet and Aruba).
Education
Bachelor of Science - Computer Engineering
Applied Science University
Amman-Jordan Oct 1996 - 06.2002
Skills
Networking Solutions Design
Technology Awarness
Communications
Troubleshooting
Supervision
Team management
WAN Acceleration technologies
Cisco expertise
Networking protocol expertise
Network performance monitoring
Accomplishments
- Designed Al-Muzzini Exchange Data connectivity, which lead to increase performance of dual WAN setup
- Designed Al-Hamra Tower to one of the biggest ISP in Kuwait
- Improve daily task, by convert all GPON WAN service to be automated and integrated with MPLS cloud
- Upgrade WiMD infrastructure to MPLS cloud.
- Plan and design for PAHW (J2 Project), network infrastructure and ICT services.
Certification
Microsoft Certified Systems Engineer (MCSE)
Skills
Networking Solutions Design
Timeline
IP Network Specialist
MADA Communication
01.2023 - Current
Project Manager
Smart Digital Networks
06.2017 - 12.2022
NOC Manager
Wireless Mobile Data Co.
02.2013 - 06.2017
Service Delivery Supervisor
Qualitynet General Trading & Contracting Company W.L.L
06.2006 - 11.2012
Bachelor of Science - Computer Engineering
Applied Science University
Oct 1996 - 06.2002