Nourhan Gamal Mohammed
Pharmacist
Andalus
Summary
Dynamic administrative professional with extensive experience
excelling in office coordination and project management. Proven ability to enhance operational efficiency and foster positive relationships through exceptional customer service. Skilled in policy implementation and adept at file management, contributing to a productive and compliant work environment.
Results-driven administrative professional prepared for role requiring meticulous attention to detail and effective communication. Known for fostering collaborative environment and ensuring operational efficiency. Flexible and reliable with focus on achieving optimal outcomes, skilled in multitasking and coordinating tasks seamlessly.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Administrative Affairs
Ophthalmology Hospital
Portsaid
03.2021 - 12.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained an organized filing system for essential documents, ensuring easy retrieval during inspections or audits.
- Contributed to risk assessments by analyzing potential impacts of proposed changes on current product registrations.
- Played a crucial role in the successful completion of key projects by providing essential administrative support to the Regulatory Affairs team.
- Collaborated with cross-functional teams, aligning department objectives with overall business goals.
Assistant Administrator
Quttainah Medical Center
01.2019 - Current
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
- Documented all communication between relevant stakeholders such as vendors, departments, and customers.
- Arranged conference rooms and facilities to prepare for meetings.
- Proactively identified areas for improvement in administrative processes, proposing innovative solutions that streamlined operations without sacrificing quality.
- Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines.
- Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
- Optimized office workflow by creating user-friendly document templates for consistent formatting across various types of communications materials.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Updated department procedures manuals regularly to reflect changes in policies or protocols.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Pharmacist
Dawaay Pharmacy
05.2017 - 10.2018
- Provided advice on health issues, symptoms, and medications.
- Ordered and sold medication and other stock.
- Developed strong relationships with customers by addressing their concerns and providing personalized service.
- Coordinated with insurance companies to resolve billing disputes, ensuring timely reimbursement for pharmacy services rendered.
- Implemented strategies for improving workflow efficiency within the pharmacy environment while maintaining strict quality control standards.
- Administered prescription medications to public.
Pharmacist
Ezaby Pharmacy
07.2015 - 03.2017
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Education
Bachelor of Pharmacy - Pharmaceutical Medicine
Misr University For Science & Technology
Egypt 09.2025 -
Skills
File maintenance
Office coordination
Inventory purchasing
File management
Office administration
Report generation
Scheduling appointments
Human resources support
Recruitment assistance
Document control
Policy implementation
Public relations support
Customer service
Project coordination
Staff management
Executive support
Operations management
Project management
Certification
MBA in Healthcare Management
Timeline
Bachelor of Pharmacy - Pharmaceutical Medicine
Misr University For Science & Technology
09.2025 -
Administrative Affairs
Ophthalmology Hospital
03.2021 - 12.2024
Assistant Administrator
Quttainah Medical Center
01.2019 - Current
Pharmacist
Dawaay Pharmacy
05.2017 - 10.2018
Pharmacist
Ezaby Pharmacy
07.2015 - 03.2017
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